Quality Analyst - Salesforce

Job Purpose

The Salesforce QA Engineer is responsible for ensuring the quality of Salesforce applications by designing and implementing test strategies, creating, and executing test cases, and identifying and reporting defects. The Salesforce QA Engineer works closely with developers, product managers, and other stakeholders to understand requirements and provide feedback on the quality of the software.

Key Focus Area

QA Technical Specialization

• Design and implement test strategies, test plans, and test cases for Salesforce applications.
• Execute manual and automated tests and analyse test results to identify defects and report them using Assembla.
• Create and maintain test data, environments, and test scripts.
• Perform regression testing to ensure that new changes do not negatively impact existing functionality.
• Document and report test results, including identifying root causes of defects and proposing solutions.

QA Functional Specialization

• Have functional knowledge on Salesforce CRM
• Good to have domain knowledge of Freezones.
• Participate in Agile development processes, including sprint planning, retrospectives, and daily stand-ups.
• Work with cross-functional teams to ensure that Salesforce applications are delivered on time, with high quality, and meet customer expectations.
• Strong problem-solving skills, attention to detail, and ability to work independently and as part of a team.
• Excellent written and verbal communication skills.

Self-Development

• Develop skills and acquire additional knowledge appropriate to the position on an ongoing basis
• Keep abreast with the latest updates that may be significant to the area of work
• Continuously improve the quality assurance process by identifying and implementing new tools and techniques.

Experience Required

• Minimum 4 year to 6 years of relevant work experience on QA testing along with Minimum 2 years of QA testing experience on Salesforce
• Desirable to have experience on Freezone process.

Education and Qualifications Required

As a minimum, a bachelor’s degree in Computer related field such as Computer Science or Engineering or equivalent and Salesforce certification such as Salesforce Administrator or Salesforce Advanced Administrator is a plus.