Quality Assurance and Performance Improvement Coordinator

Description:

As the Quality Assurance & Performance Improvement (QAPI) Coordinator, you will play a key role in overseeing and advancing our organization-wide quality and performance improvement program. You will collaborate closely with leadership to ensure compliance with regulatory standards while driving continuous improvement in patient care, safety, and operational effectiveness.

Position Hours: This position is full-time and on-site in Bismarck, ND. Hours worked are open for personal choice between 7:00 am and 6:00 pm, and 8 - 9 hour shifts per day.

What You’ll Do

• Lead and maintain the organization’s QAPI program
• Monitor compliance with HIPAA and 42 CFR Part 2 regulations
• Analyze data to identify trends, gaps, and opportunities for improvement
• Develop and implement quality improvement and process initiatives
• Coordinate and support staff training on compliance, quality, and safety
• Assist with preparation for licensing, certification, and accreditation surveys
• Partner with HR and leadership to enhance onboarding and ongoing training programs
• Maintain and update policies, procedures, and reporting systems

Why You'll Love Working at Heartview We’re deeply committed to supporting both our clients and our staff. Here's what we offer:

• Generous Paid Time Off (PTO) to prioritize your well-being
• 100% employer-paid health, dental, and vision insurance for employees
• 75% employer-paid coverage for dependents
• 401(k) with employer match to support your financial future
• Paid holidays for rest and connection
• Employee Assistance Program (EAP) for confidential personal and professional support
• Additional perks such as sign-on bonuses, tuition reimbursement, and relocation assistance for qualified candidates

Requirements:

What We’re Looking For

• Bachelor’s degree in Healthcare, Public Health, Mental Health, or a related field
  (Relevant experience or certifications may substitute for education)
• Minimum of 4 years of experience in healthcare quality, compliance, or performance improvement
• Strong understanding of HIPAA and 42 CFR Part 2 requirements
• Experience with data analysis and performance improvement strategies
• Proficiency in Microsoft Office, Adobe, and EHR systems

Additional Requirements:

• Successful background check.
• Compliance with drug-free workplace policies, including pre-employment screening.

At Heartview Foundation, every team member helps create a safe, recovery-oriented environment. We look for employees who are committed to recovery principles and healthy living, and who can demonstrate that commitment through their professional conduct and personal wellness practices. Because of the unique role we play in clients’ lives, staff must also respect professional boundaries, avoid conflicts of interest, and recognize the power differential that can exist not only between providers and clients but also among staff members. To ensure ethical standards are maintained, employees cannot be current participants in Heartview Foundation’s primary treatment programs. If an offer of employment is made, Human Resources will conduct due diligence to confirm the accuracy of this disclosure.

Ready to Make a Difference? If you're looking for a fulfilling career where your work truly matters, we invite you to join the Heartview Foundation team. Together, we can help individuals reclaim their lives and build healthier futures — one step at a time.

Apply today and be part of something meaningful.