Quality Assurance Compliance Manager (4749-39)
Deadline to Apply:
Open Until Filled
Work Location:
River City Correctional Center
3220 Colerain Avenue
Cincinnati, OH 45225
Work Hours:
80 Hours Bi-Weekly
Starting Salary:
$ 26.00 an hour
Requirements (Education, Experience, Licensure, Certification):
- Bachelor’s degree.
- Experience in Quality Assurance, measuring standards and reporting on standards..
- Possession of a valid Ohio Operator’s Permit.
Job Duties (Summary):
- Serves as compliance officer for ODRC, ACA, PREA, Sex Offender audits. Ensuring documents are accurate and in compliance, policies are updated and facility achieves excellent outcomes from audits
- Oversees file audits, peer review and all program-related quality assurance measures.
- Manages a comprehensive training program for all RCCC staff as directed by the Executive Team.
- Trains new RCCC employees in the policies and procedures and standards of the facility.
- Performs needs assessment/analysis and determines the most cost efficient and effective training development methods available.
- Collects statistical data and training outcome measures for ongoing reporting requirements.
- Oversee the Behavior Management System outcome data.
- Oversee quality assurance documentation and reports.
- Serves as compliance officer for ODRC, ACA, PREA, Sex Offender audits. Ensuring documents are accurate and in compliance, policies are updated and facility achieves excellent outcomes from audits.
- Serves as record keeper of client files and ensure proper storage of such.
- May facilitate groups in emergency due to shortage of staff with DD approval.
- Provides detailed monthly, quarterly and annual reports on facility outcomes, standards and measures.
- Provides suggestions for improvements on record keeping, documentation, training and reporting.
- Works with Executive Director to provide detail reporting on trends for improvement.
- Attends trainings to identify best practice to implement at River City.
Positions Supervised
Interns
Knowledge, Skills and Abilities
- Thorough knowledge of the criminal justice system, agency policies and procedures, court procedures and operations, and intake procedures and operations.
- Sound understanding of effective correctional interventions, including cognitive-behavioral treatment.
- Proven ability to adhere to curricula while demonstrating effective group facilitation skills.
- Ability to communicate effectively, both to individuals and groups.
- Ability to set goals, develop plans and execute evaluation process.
- Knowledge of training media and instructional technologies.
- Ability to maintain confidential and sensitive agency information.
- Ability to operate standard office equipment such as computer and facsimile machine.
- Visual ability sufficient to effectively operate office equipment such as copier and computer.
- Ability to remain calm in tense situations.
- Exceptional skills in oral and written communication.
- Ability to read and prepare reports with recommendations, correspondence, instructions, policies and procedures.
- Ability to operate media equipment.
- Knowledge of ACA and ODRC standards.
Working Conditions
Moderate noise in Correctional Facility setting.
Physical Demands
Work involves a significant amount of standing, walking, sitting, talking, listening, stooping and reaching with hands and arms; viewing computer screens and typing.
Communications
Coneys and receives information in person and over the telephone.