Quality Assurance Manager

Job Purpose:

The Quality Assurance Manager is responsible for supporting, creating and implementing quality assurance programs following ASD standards through the organization, co-manufacturing and suppliers, as well as defining & integrating the quality objectives and food safety requirements in all development steps.

Accountabilities:

Day-to-day Operations:

• Support in out of standards incident related to food safety and make sure it is following the approved guidelines and rules.
• Provides technical support and expertise in quality related problem solving, risk analysis and crisis management.
• Ensure Q&FS standards in CBU is aligned with global standards.
• Identify opportunities for continuous improvement of systems, processes and practices considering ‘international best practice’ to improve business processes, cost efficiency and productivity.

Q&FS Audits:

• Ensure internal audits are planned in order to control the compliance between daily practices & quality system for Food Safety and PRP/Hygiene.
• Ensure the Development of continues Improvement Plan for Food Safety and PRP.
• Ensure external audits are planned, prepares & mobilizes people in order to ensure the success of compliance and certification with close follow up on action plan.
• Validates the effectiveness of the traceability system and Food defense System as part of Food Safety Program.
• Ensure the implementation of Al Safi Danone FSI Systems that includes all sections.

Quality & Food Safety in Design:

• Ensure all the new products, processes and equipment are designed as per ASD and global quality and food safety standards. (Ex: Food safety control equipment, SFDA, AIBI, FSI etc.).
• Participate in different project design meetings and ensure Q&FS part in Al Safi Danone methodology implementation at each stage.
• Ensure the Documentation system in the plant is well maintained with respect of tracking, changing, and implementation.
• Implement Change Management program including Q&FS risk assessment to control the effect of changing on the product.
• Ensure the quality of new product is safe from raw materials to finished goods dispatch to branches. (Ex: heat treatment, allergen management, storage, receiving etc.)
• Lead all kind of projects from Q&FS point of view to add value in business. (Ex: Productivity, Co-Manufacturing etc.)

Co-Manufacturing

• Ensures that the manufactured finished products are compliant with the value promises to the customer/ consumer and Al Safi Danone Quality requirements (Food Safety, Specs etc.).
• Contributes to Co-manufacturers selection and evaluation; with “veto” authority.
• Ensures the “no spec no prod” at Co manufacturers and “no spec no buy” management.
• Ensure Co manufactured products Food Safety & Quality continuous improvement programs (Co manufacturers audits, relevant quality KPI’s).
• If needed provides technical support and expertise in quality related problem solving, risk analysis and crisis management.

Supplier Management

• Ensures that the raws & packs are compliant with the value promises to the customer/consumer and Al Safi Danone processes requirements. (Ex: Manufacturing, SC etc.).
• Contributes to Suppliers selection and evaluation; with “veto” authority.
• Ensures the “no spec no buy” implementation thru the sourcing process.
• Ensure validation of raws and packs specifications regarding Quality & Food Safety, fosters specifications improvement in collaboration with plant.
• Provides technical support and expertise in quality related problem solving, risk analysis and crisis management.
• Ensure the raws and packs Food Safety & quality continuous improvement programs at Suppliers based on Al Safi Danone standards (suppliers audits, relevant quality KPI’s, quality monitoring of raws and packs).

Qualifications:

• Bachelor’s degree in Food Technologies, Chemical/Micro or Industrial Engineering, or equivalent.
• 8 – 10 years’ experience in Quality and food safety and related Certification and auditing
• FMCG/Dairy experience is required.
• Communication skills, Analytical skills, People management skills, and Auditing skills.
• Fluent English Speaker.