Quality Assurance (QA) Manager

Department: Engineering - Video

Employment Type: Full Time

Location: Austin

Reporting To: Director, QA

Description

Summary

Brivo is seeking a Software Quality Assurance Manager who will lead and build an international, matrixed team of 5-15 QA engineers responsible for testing applications, code, APIs, and features of our flagship devices and services.

Your team will be an integral part of our Agile delivery process, developing and executing test plans from API testing at the lowest level of our technology stack to manual and automated end-to-end testing of services, devices, applications, and features.

In this role, you will create an environment where your team members champion the quality of our products. You will guide them in designing and implementing effective test plans and encourage transparent communication of potential project risks. Success in this role requires ease in a fast-paced, collaborative environment and the ability to build and nurture partnerships with cross-functional teams.

Responsibilities

• Lead, mentor, and develop a team of QA engineers.
• Foster a culture of quality, collaboration, and continuous improvement within the team.
• Conduct regular performance reviews and provide constructive feedback.
• Develop and implement comprehensive QA strategies, processes, and best practices.
• Ensure that testing processes are aligned with overall project timelines and goals.
• Oversee the creation and maintenance of test plans, test cases, and test scripts.
• Work closely with development, product management, and other stakeholders to understand requirements and define acceptance criteria.
• Facilitate communication between QA and other departments to ensure seamless integration and delivery of high-quality software.
• Continuously evaluate and improve QA processes, tools, and methodologies.
• Implement and manage automated testing solutions to enhance testing efficiency.
• Monitor and report on key QA metrics and KPIs to track progress and identify areas for improvement.
• Manage multiple projects simultaneously, ensuring timely and effective testing.
• Coordinate with product managers to prioritize testing efforts based on project needs and deadlines.
• Ensure that all testing activities are properly documented and adhere to the standards that are in place.
• Conduct 1-on-1s weekly with your direct reports to promote growth and eliminate roadblocks.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of experience in software quality assurance, with at least 5 years in a managerial or leadership role.
• Knowledge of creating software test suites and validating test results with AI.
• Strong knowledge of QA methodologies, tools, and processes.
• Experience with Automation and API testing tools and frameworks (e.g., Playwright, GitHub, Concourse, Jira).
• Proven knowledge of utilizing AI as a testing tool.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage and prioritize multiple projects and tasks in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Familiarity with Agile/Scrum methodologies.
  
  

Why Work for Brivo?

Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

• Innovation-Driven: Work on essential systems that protect the health, safety, and welfare of people and property worldwide.
• Experience: We thrive on in-person collaboration and a "one-team" atmosphere. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and a Discretionary Time Off (DTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
  
  

Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location.