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Quality Assurance Senior Program Manager (Data Center Construction)

Who we are:
It's pretty exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers’ most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
The Quality Assurance Program Manager (QAPM) is primarily responsible for leading the development and implementation of project specific quality programs in alignment with the QTS Quality Assurance Program. The QAPM will interact with project teams, including trade partners and vendors, to ensure adequate control measures are performed and produce the expected outcomes, and lead the corrective action when found otherwise.
RESPONSIBILITIES – Other duties may be assigned
  • Manage the quality assurance programs on multiple projects/campuses.
  • Train, manage, assist, and hold accountable project-specific quality personnel.
  • Provide training to project teams, including trade partners and vendors, on quality expectations.
  • Monitor and proactively recommend continuous improvement opportunities at the project level.
  • Document and communicate updates for assigned projects/campuses to the Development Quality Team on a bi-weekly basis.
  • Lead/Participate in project quality meetings to ensure adequacy of topics and participation.
  • Periodically review project Quality Observation Reports for data integrity and follow up with teams for corrective actions when found to be deficient.
  • Understand and communicate the Key Performance Indicators (KPI’s) expectations.
  • Lead/Participate in root cause analyses when a nonconformance issue meets prescribed criteria.
  • Work alongside MEP Team to understand expectations and improvement opportunities during commissioning activities.
  • Participate in vendor/supplier factory tests, inspections, and audits.
  • Establish and maintain relationships serving as liaison with key QTS stakeholders.
  • Represent QTS interests as a leader in OAC Meetings.
  • Encourage vocal and visible recognition for quality successes.
  • Be a leading voice for INTEGRITY within the quality program to promote open and productive communication between all stakeholders.
  • Actively participate in internal QTS Quality improvement opportunities.
BASIC QUALIFICATIONS
  • 10+ years of construction experience
  • 5+ years of quality related management experience, including plan development, training, implementation, and continuous improvement.
  • Experience in Microsoft Office suite, specifically PowerPoint for presentation development and Excel for data compilation and analysis.
  • Be able to travel up to 50% of the time.
  • US Citizenship for this position is required by law due to federal customer contracts.
PREFERRED QUALIFICATIONS
  • Experience with Procore and PowerBI
  • American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA
  • Experience with delivery of mission critical data center facilities.
  • Experience working with MEP trades.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.
In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Colorado, is:

$196,977.00 - 301,230.36

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

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