Quality Engineer (HPE-SVC)

Job Overview

Monitors, controls, and analyzes product and process quality to meet internal and external requirements.

Duties And Responsibilities

• Ensure adherence to internal quality standards and customer-specific requirements across products and processes
• Collect, analyze, and report on quality data and defective materials, identifying root causes and distinguishing between component- and process-related issues
• Lead and support preventive and corrective action processes (e.g., 8D, IPAN), including implementation and follow-up
• Collaborate with cross-functional teams to resolve internal quality issues and respond to customer/vendor concerns and claims
• Manage non-conforming materials through hold/release processes, screenings, rework coordination, and purge activities
• Support new product introductions (NPI) and product changes with quality planning, documentation, and risk assessment
• Participate in and support internal and external audits (e.g., ISO 9001, ESD, 5S), and contribute to continuous improvement initiatives
• Investigate material damage (e.g., vendor, transport, workmanship) and implement corrective measures
• Supervise and coordinate the activities of technicians and quality control operators; maintain and update work instructions and training materials
• Ensure ongoing compliance with SER (Social & Environmental Responsibility), OSH (Occupational Safety & Health), EMS, and ISO quality systems
  
  

Special Skills

• Kaizen/Lean, Quality such as Ishikawa diagram, 8D, 5s or FMEA, Knowledge of six sigma, ISO 90001, SAP/4 Hana/ MS office applications
  
  

Competence

• A blend of technical, analytical, and interpersonal skills, such as expertise in quality management systems like ISO 9001 and Six Sigma, strong data analysis and problem-solving abilities, and excellent communication and collaboration skills. They must also have a high level of attention to detail, technical proficiency, and the ability to ensure compliance with standards and regulations.
  
  

Experience Requirements

Minimum 1 year and with up to 5 years of experience in Quality Engineering, Quality Assurance, or a related field.

Education And Qualifications

• High school diploma or equivalent required.
• Completion of two years of college or graduation from a two-year technical college with an associate’s degree; or bachelor’s degree