Quality Team Member Eskişehir Customer Acceptance Line

About The Job

We believe that our employees are the foundation of our success and the source of our strength. Our vision is to become Turkey's most valuable and preferred industrial company that champions equality in the workplace. Join us in shaping the future of the automotive industry at Ford Otosan!

Purpose Of The Role & Responsibilitie

sPlaying a role in taking action and taking action for issues affecting Eskişehir Plant vehicle quality. Within the scope of Ford Production and Quality Systems, to examine the Ford Global vision and to further this vision. Carrying out vehicle quality tests in accordance with Ford systems. As a requirement of its role, the employee must review internal audit data and external customer complaints, and accordingly, ensure that the actions and priority issues necessary to protect external customers are put on a proper agenda

.In order to carry out the production at targeted quality level, to give final quality approvals of vehicles before shipment, to check that the products comply with the legal requirements, to follow up and finalize all internal and external customer complaints. To ensure that the vehicles selected randomly from the daily production are carried out within the framework of Ford's vehicle evaluation system, and to evaluate the results and report them to the management

.In general, this role contributes to the vision of quality beyond the expectation of customer by contributing to the reduction of final customer claim

sResponsiblitie

s• Following up the internal & external customer concerns of Eskişehir plant vehicles

.• Analyzing, preparing, reporting, verifying and following up the root cause and containment actions for internal & external quality metrics

.• Following and updating internal procedures originating from Global Ford Requirements (GFR)

.• Being a member of variability reduction team & problem review team & squad to improve product quality with using problem solving methods

.• Proactively identifying and addressing the risks related to product, process and suppliers

.• Evaluation of engineering approvals for new engineering design releases upon the product and upcoming projects

.• Leading continuous improvement studies for new and serial products in order to meet customer expectations

.• Working with Manufacturing, R&D and Method partners to improve quality performance, implement quality systems/processes and process controls

.• Preparing quality improvement metrics for daily, weekly and monthly tracking and trending

.• Leading the traceability and tracking systems continuity and improvements

.• Performing ISO9001 audits within plant

.•Ensuring ergonomic standarts and avoid process related health issues and coordinating approvals of Health Center

.• Leading and following up the improvements for Quality Systems

.• Being aware of the department purpose and targets related with OHS, Quality, Delivery, Cost, People, Maintenance, Environment and Energy

.• Managing technology and innovative systems approval and technical agreement process

.•Management and follow-up of compund area quality risky / retrofit / stopship / project vehicles

.Experienc

eExperience with automotive and industrial energy storage system designs at a high level and best practice

sExperience with production and product Development experience, preferably in the Manufacturing industr

yExperience with requirement documentation, compliance, generatio

nEducatio

nGraduated from Engineering faculties of universities, preferably from Mechanical, Mechatronics, Metallurgy and Automotive department

sFTE

MProblem Solving FTEM-

1Preferably FTEM1 level Vehicle Control Expertise - FTEM

2Behavioral Skills and Competencie

sSetting compelling goals and acting compulsive to achieve the

mUnderstanding customers and keeping customer needs ahead of business decision

sInfluencing the ideas and behavior of others by uncovering underlying problems and presenting compelling argum

eListening and understanding by asking perceptive questions and checking one's own understandin

gChoosing a balanced logical action by understanding the underlying issues and seeing the needs of all parties

.Identifying which tasks are more important and scheduling appropriate time to perform them

.Chasing Collaborative Opportunities to Achieve a Common Goal, Seeking Communication-Oriented Solutions to the Problems Encountered, Open to Personal Development and Making Efforts For I

tHave a relentless focus on people's development. Be open minded and able to trust your tea

mHave an open communication styl

eTechnical Skills and Competencie

sFord Systems Information (AWS, QPIP, GSAR ,QLS

)Change Managemen

tExcellent command of written and spoken Englis

hProblem Solving Techniques (6 Sigma, 8D vb.

)New vehicle technologies (Driver Assit. Tech., LKA, Autoparking etc.

)GSPA

SBasic Automotive Knowledg

eData analyst - (Excel, Access vb Database Application

)FMEA & Control Mappin

gVehicle Production Tracking Systems (QLS, AUKS,Mega Quality

)Good command of Microsoft Office application

sStrong teamwork, enthusiastic for development and innovatio

nRole Locatio

nEskişehir Plan

tNeed to Relocate or Mobilit

yMobility is required by as Job requires. Examples are global supplier visits, Ford OTOSAN test center visits

.Interested Department

sProduct Quality, VOME,Next Gen.Manufacturing,PD, New Model Program, Cost Reduction, Tool&Die, New Project

s
When You Start Your Career In "Ford Otosan

";• We have hybrid working model and you can enjoy being part of an agile tea

m.• You'll become a member of Koç Pension Foundati

on• You and your loved ones will enjoy the benefits of KoçAil

em• You'll choose the side benefits with Flext

raThe only criterion evaluated in the recruitment and employment is suitability for the job; equal opportunity is provided without any discriminatio

n.
What About

Us?Ford Otosan, being one of the top three exporting companies in Turkey since 2004, has achieved 12 consecutive years of automotive industry championship and is Turkiye goods product export champion for 8 years in a row. Ford Otosan operates in 4 main centers with its Gölcük and Yeniköy Plants in Kocaeli, Eskişehir Plant in Eskişehir, Sancaktepe R&D Center and Spare Parts Warehouse in İstanbul and Craiova Plant in Romania employs more than 20,000 people. Kocaeli and Eskişehir Plants are listed among Ford's 'Best Vehicle Production Centers' and Eskişehir is the only factory in Turkiye that can produce vehicles, engines, and powertrains in the same cent

er.Ford Otosan, standing out with its sensitivity regarding social responsibilities, also carries out several social responsibility projects in many fields including education, healthcare, culture, arts, and sports on “Future. Now” vision. Ford Otosan, also carrying out awareness studies on gender equality since 2013 with the understanding of "Equality at Work", became the only automotive and the first and only industrial company from Turkiye to be included in the Bloomberg Gender-Equality Index in 20

21.The building blocks of our new corporate culture, which we call “Dynamic Balance”, our values are mutual trust and respect, value each other and affection, openness to change and innovation, open and transparent communicati

on.
A common culture brings us to a common sense and purpose, helps us to work in a positive atmosphere of trust, ties us closer and helps us to reach a stronger future all toget

her.