Receptionist

About the Company

DC Aviation Al Futtaim (DCAF) has come a long way since its establishment in 2013 as the only integrated Hangar and VIP lounge facility in DWC. We offer services in Charter, FBO, Maintenance and Aircraft Management and strive to deliver excellence in all aspects of our business with our primary focus being to exceed customer expectations. Having obtained our AOC in 2015 our mission is to be the number one Business Aviation Company not only in UAE but also across the region. Being a Joint Venture of two strong conglomerates and also the first mover based in the newly developed Al-Maktoum International Airport, which is set to become the biggest airport in the region, puts us in the enviable position of setting the standard and leading the way for others to follow.

About the Role

The role of reception is a key position in the sense that you are the first point of contact for all VVIP clients.

Primary Duties:

• Meet, greet, assist and serve light refreshments to VVIP clients
• Ensure accurate daily reporting is completed on time
• Working with the cleaning and facilities management team, ensuring all areas of the FBO are kept clean, stocked and maintained
• Maintain a safe working environment
• Assist the Ground Operations team and other relevant management as required
• Manage front of house and reception desk
• Respond to client queries and manage guest lists
• Monitor and report any safety or maintenance concerns within the FBO lounges
• Replenish refreshments, pantry and amenities
• Support food and beverage preparation in coordination with catering service providers
• Other tasks within your work area of as assigned by Line Manager

Minimum Qualifications:

• Be able to read and write English to a professional standard\
• Have proven VVIP customer services skills
• Have advanced telephone communication skills
• Well presented with high grooming skills
• Proficient within the Microsoft office suite

Minimum Experience:

• Previous experience within aviation
• VVIP experience desirable

Job-Specific Skills:

• Detail oriented methodical approach to problem solving and completing tasks
• Ability to handle multiple tasks and work under pressure
• Pride in performing to the best of own ability
• Advanced communications and interpersonal skills

All positions are full time contract, with permanent residency in Dubai. Applicants must be a permanent resident of Dubai or be willing to relocate. Please ensure you specify the role you are qualified for – only those with the required qualifications will be contacted.