Receptionist

Brazil Studio Salon is looking for a professional, friendly, and well-presented Receptionist to join our dynamic team. As the first point of contact for our clients, you will be responsible for delivering exceptional customer service, managing appointments, and ensuring the smooth day-to-day operation of the front desk. The ideal candidate must be fluent in both Arabic and English and have strong communication and organizational skills.

Key Responsibilities:

• Greet and welcome clients in a warm and professional manner.
• Handle incoming phone calls, WhatsApp messages, and inquiries efficiently.
• Schedule and manage client appointments using booking systems.
• Maintain a clean and organized reception area.
• Coordinate with salon/office staff to ensure smooth operations.
• Handle customer complaints or requests politely and efficiently.
• Maintain client records and update information when needed.
• Manage payments, invoices, and basic administrative tasks.
• Support management with daily administrative duties.

Requirements:

• Fluent in Arabic and English (spoken and written) – Mandatory.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Basic computer knowledge (Microsoft Office, Booking Systems, )

Job Type: Full-time