Receptionist

Receptionist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Support administration of reception processes and activities to effectively manage incoming/ outgoing telephone calls, visitors to office premises and general inquiries in line with business needs, stakeholder requirements, Group guidelines and policies

DHL Global Forwarding has an opening for a Receptionist in Manama, Bahrain. Join us in connecting people and improving lives!

In this Receptionist position

• Individual contributor with the ability to work under moderate supervision
• Requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures

• Under supervision, support delivery of reception processes and activities
• Receive and route incoming and outgoing telephone calls at a switchboard or multi-line phone
• Enter data and maintain long distance call logs
• Make note of messages and distribute messages in a timely and accurate manner
• Greet visitors to the premises and determine the nature of their visit, issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
• Answer routine inquiries from internal or external sources, for example on the organization's location, hours of operation, phone numbers, or email address
• Support administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages
• Comply with established procedures and ensure proper usage of reception processes and policies
• Resolve recurring routine issues faced during delivery as per defined processes, systems and methods
  
  Stakeholders:

• Support and interact primarily with colleagues of own team
• Communicate information that requires some explanation or interpretation
• Address task-related issues appropriately to maintain work relationships
• Individual contributor without direct responsibility for leading others

Now, here is what we need from you!

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.