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Job Summary
The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
Key Responsibilities
- Greet and assist visitors and clients in a friendly and professional manner.
- Answer phone calls and direct them to the appropriate personnel.
- Manage scheduling and appointments for staff members.
- Handle incoming and outgoing mail and packages.
- Perform administrative tasks as needed, including data entry and filing.
- Collaborate with various departments to facilitate smooth communication.
Required Qualifications
- 3-5 years of experience in a receptionist or administrative role.
- High school diploma or equivalent; additional certification in office administration is a plus.
Skills and Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to interact effectively with diverse individuals.
- Proficient in Microsoft Office Suite and basic computer skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
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