Receptionist

Key Responsibilities

• Greet and assist patients, visitors, and staff in a courteous and professional manner
• Answer and direct phone calls using a multi-line phone system
• Schedule and confirm patient appointments
• Register patients and update their personal and insurance information in the system
• Check patients in and out
• Verify insurance coverage and collect co-payments when necessary
• Maintain a clean and organized front-desk and waiting area
• Coordinate patient flow with nurses and other medical staff
• Manage incoming/outgoing mail, faxes, and emails
• Handle patient inquiries and provide accurate information
• Ensure confidentiality by following HIPAA and hospital policies
• Perform other administrative duties as needed

Qualifications

• High school diploma or equivalent (required)
• Experience in a hospital, clinic, or medical office (preferred)
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Proficient in computer systems and basic office software
• Knowledge of medical terminology (a plus)
• Professional and compassionate demeanor

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Attention to detail
• Ability to handle stressful or emotional situations with patience
• Team-oriented attitude
• Problem-solving skills

Work Schedule

• Full-time or part-time
• Day, evening, or weekend shifts (depending on hospital needs)

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person