Receptionist

VMG SERVICES hiring RECEPTIONIST at Baner , Pune, Maharashtra

Post- Receptionist

Qualification - 12 th pass/any graduation.

Experience- minimum 6+ month.

Gender-any.

Full time/part time available.

Salary- 12000 to 20000 (depends on experience )

7558502236

Job responsibility -

1. Front Desk & Patient Handling

• Greet patients and visitors courteously.
• Register new patients and verify patient details.
• Guide patients to appropriate doctors or departments.
• Manage patient flow to reduce waiting time.

2. Appointment & Scheduling

• Schedule, reschedule, and cancel appointments.
• Coordinate doctors’ OPD timings and availability.
• Inform patients about delays or changes in schedule.
• Maintain daily appointment registers (manual or HMS).

3. Billing & Cash Handling

• Generate OPD bills, receipts, and invoices.
• Collect consultation fees and issue receipts.
• Handle cash, UPI, card payments, and maintain records.
• Coordinate with accounts for daily cash reconciliation.

4. Documentation & Records

• Maintain patient files and OPD registers.
• Ensure accurate entry of patient data in the system.
• Handle insurance, corporate, or referral documentation if applicable.
• Maintain confidentiality of patient information.

5. Communication & Coordination

• Answer phone calls and respond to patient inquiries.
• Coordinate with doctors, nurses, lab, pharmacy, and housekeeping staff.
• Communicate clearly in Marathi, Hindi, and English.
• Provide information regarding services, charges, and timings.

6. Patient Support & Guidance

• Assist elderly, disabled, or first-time patients.
• Explain procedures, waiting process, and follow-up visits.
• Handle patient complaints politely and escalate when required.

7. Administrative Support

• Maintain attendance logs and OPD statistics.
• Manage referral records and follow-up lists.
• Support health camps, vaccination drives, and special clinics.

8. Professional Conduct & Compliance

• Maintain professional appearance and behavior.
• Follow clinic policies and procedures.
• Ensure data privacy and ethical handling of information.
• Support NABH or local compliance requirements if applicable.

Key Skills Required

• Good communication and interpersonal skills.
• Basic computer knowledge (HMS, MS Office).
• Ability to multitask and work under pressure.
• Courteous, patient-focused attitude.

Job Type: Part-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person