Receptionist

About Us

Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest.

Receptionist

Position Summary:

The Receptionist serves as the first point of contact for clients, visitors, and callers, representing the organization with professionalism and courtesy. This role provides essential front desk coverage while supporting administrative operations across multiple departments. The ideal candidate is highly organized, detail-oriented, and able to manage multiple tasks efficiently in a fast-paced office environment.

Responsibilities:

Front Desk & Office Operations

• Greet and assist visitors, clients, and vendors in a welcoming and professional manner.
• Answer, screen, and direct incoming phone calls to appropriate personnel.
• Maintain a clean, organized, and presentable reception area and conference rooms.
• Offer refreshments and ensure guests are comfortable during their visit.

Administrative Support

• Sort, scan, and distribute incoming and outgoing mail and deliveries.
• Manage the postage meter, including monitoring funds and ordering supplies as needed.
• Perform data entry and provide administrative assistance to various departments.
• Maintain and update internal contact lists and company directories.

Scheduling & Office Coordination

• Coordinate and manage conference room scheduling.
• Monitor and order office, kitchen, and stationery supplies.
• Assist with seasonal and holiday office decorations and general office initiatives.

Document Handling

• Process and distribute incoming faxes and electronic correspondence.
• Handle requests for Certificates of Insurance (COIs) and verify supporting documentation.
• Ensure accurate filing and digital organization of records and documents.

Customer Service

• Respond to inquiries with professionalism, courtesy, and efficiency.
• Maintain proper phone etiquette and a positive, service-oriented tone.
• De-escalate concerns when necessary and route issues to appropriate team members.
• Perform additional duties as assigned.

Qualifications:

• High School Diploma or equivalent required
• Prior experience in a receptionist or administrative support role
• Proficiency in Microsoft Office Suite; ability to learn new software
• Experience with agency management systems (Applied Epic) is a plus
• Strong organizational skills with the ability to multitask effectively.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Ability to travel locally to the post office as needed.
• Ability to pass a criminal background check, as permitted by law

Hours: Monday-Friday, 8:30am-5:00pm

Office Location: 852 W. Bartlett Road, Bartlett, IL 60103

Benefits:

• Competitive Compensation
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.