Receptionist

SUMWON STUDIOS is a leading fashion and lifestyle brand, known for its innovative approach to contemporary design and retail. We are expanding our team and seeking a professional and proactive Receptionist to ensure our office runs smoothly and our visitors receive a first-class experience.

The Role

The Receptionist will be the first point of contact for visitors and will play a key role in maintaining the smooth operation of the office. The ideal candidate will be proactive, highly organised, and ideally have prior experience in the fashion industry.

Key Responsibilities

• Welcome visitors, clients, and vendors, delivering a professional front-of-house experience, including preparing beverages (e.g. coffee).
• Handle incoming calls, emails, and general enquiries, redirecting them as appropriate.
• Manage the application and approval process for guest and staff access passes.
• Manage all incoming and outgoing office deliveries, ensuring accurate logging and timely distribution.
• Oversee transportation arrangements to and from the office, including administration of the company's Careem account.
• Support the Office Manager with daily office operations, including booking meeting rooms, managing calendars, and coordinating office events.
• Ensure office and hospitality supplies (including barista items) are fully stocked and reordered when required.
• Manage and coordinate daily staff meal and food delivery arrangements.
• Coordinate employee travel visa applications (including China).
• Supervise and coordinate cleaning staff to ensure office cleanliness and hygiene standards are consistently maintained.
• Maintain a clean, organised, and presentable reception and office environment at all times.
• Assist with general administrative tasks, including filing, scanning, and data entry.
• Ensure compliance with office policies, procedures, and health and safety standards.
• Liaise with building management and external service providers as required.

What you'll bring

• High school diploma or equivalent; additional qualifications in administration or office management are a plus.
• Professional and friendly demeanour with excellent communication skills.
• Highly organised, proactive, and able to manage multiple tasks simultaneously.
• Attention to detail and ability to maintain confidentiality.
• Previous experience in a receptionist or administrative role is preferred; fashion industry experience is a plus.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.

What we'll bring

• 25 days of annual leave, increasing to 30 after your first year
• 30% employee discount across all SUMWON STUDIOS brands
• Ongoing learning and development opportunities
• Company social events
• The coolest colleagues you can find

Why Join Us?

SUMWON STUDIOS is redefining fast fashion with a forward-thinking approach. Join a creative and ambitious team, and help us build a brand that resonates.