Receptionist

At Catholic Charities of the Texas Panhandle, we are on a mission to transform lives and build a stronger, more compassionate community. We believe that every individual deserves respect, dignity, and the opportunity to thrive. If you are passionate about making a positive impact and want to be part of an organization that values service, compassion, and social justice, then we invite you to consider a career with us.

Who We Are:

Catholic Charities of the Texas Panhandle is a nonprofit organization that has been serving the Panhandle community for 92 years. We are dedicated to providing comprehensive social services to those in need, regardless of their background or beliefs. Our work extends across a wide range of programs, including food assistance, housing support, counseling services, immigration support, and much more.

Why Choose Catholic Charities of the Texas Panhandle?

Meaningful Work: When you join our team, you become part of something bigger than yourself. Our staff members play a crucial role in improving the lives of vulnerable individuals and families in our community.

Inclusive and Supportive Environment: We embrace diversity and inclusion and are committed to providing a supportive work environment where every team member can thrive. We value the unique perspectives and experiences that each individual brings to our organization.

Professional Growth: Catholic Charities of the Texas Panhandle is committed to the development and growth of our employees. We offer opportunities for training, advancement, and skill-building to help you reach your career goals.

Position Purpose:

To provide front desk support and administrative assistance for Joseph’s Project. The Receptionist will serve as the first point of contact for visitors and clients, ensuring a welcoming environment and efficient communication within the organization.

Duties and Responsibilities:

• Greet visitors and clients professionally and warmly, directing them to appropriate personnel or resources.
• Answer and manage incoming calls, emails, and inquiries in a timely and courteous manner.
• Maintain the front desk area in an organized and professional manner.
• Assist with scheduling appointments, meetings, and conference room bookings.
• Manage incoming and outgoing mail, deliveries, and correspondence.
• Provide administrative support, including data entry, billings, filing, and document preparation for programs.
• Assist with maintaining office and program supplies and replenishment as needed.
• Maintain confidentiality and adhere to agency policies regarding client and organizational information.
• Assist with special projects and events as needed.
• Monitor visitor logs and ensure security protocols are followed.
• Attend mandatory agency meetings and training sessions.
• Other duties delegated by his/her supervisor.

Qualifications:

• High School Diploma or equivalent required.
• Previous experience in a receptionist or administrative role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to interact professionally with diverse populations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Strong organizational and multitasking abilities.
• Ability to maintain a friendly and professional demeanor under pressure.
• Discretion and ability to handle confidential information appropriately.
• Ability to work independently and collaboratively within a team.
• Must be punctual, reliable, and detail-oriented.
• Ability to travel for program training and between multiple programmatic locations.
• Must be available to work some evenings and weekends for activities, outings, field trips and/or agency events.
• Will need to obtain the Community Health Care Worker Training and maintain active status.
• Will Need to obtain Mental Health Coaching Certification with Crisis Response and Trauma.

Computer Skills:

• Proficiency in MS Office Products, such as Excel, Word, Outlook, and PowerPoint; strong focus on eKyros and BriteWorks, Publisher and Canva.

Education:

Required: High School diploma or equivalency.

Preferred: Some college

Job Type: Full-time

Salary: $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Amarillo, TX 79107: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Language Required:

English and Spanish is a must.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Language:

• Spanish (Required)

Ability to Commute:

• Amarillo, TX 79107 (Required)

Work Location: In person