Receptionist

Washington's premier vision correction practice, King LASIK / K2 Vision, is seeking a high-energy, patient-focused Receptionist to join our Tukwila team.

This is a fast-paced, patient-facing position that serves as the first point of contact for our patients. The ideal candidate thrives in a busy environment, enjoys helping people, and can confidently manage high call volumes while delivering exceptional customer service.

Schedule

• Full-Time
• Primary location: Tukwila, WA
• Must be willing to travel to and support other locations, including Lynnwood and Tacoma, if needed
• Must have Saturday and/or Sunday availability approximately once per month to support occasional weekend surgery schedules and 1-day post-operative exams.

What You'll DoFront Desk & Patient Experience

• Greet and check in patients, creating a welcoming and professional environment
• Manage patient scheduling, confirmations, and appointment coordination
• Ensure a smooth and positive patient experience from arrival through checkout
• Collect and update patient information accurately
• Verify insurance and maintain accurate patient records

High-Volume Phone Support

• Answer and manage a high volume of incoming calls
• Schedule consultations, post-operative visits, and follow-up appointments
• Respond to patient inquiries regarding procedures, pricing, financing, and scheduling
• Route calls appropriately and provide exceptional customer service with every interaction
• Monitor voicemails and return calls promptly

Administrative Support

• Maintain accurate patient records and documentation
• Process payments and assist with financing applications as needed
• Coordinate communication between patients, providers, and team members
• Assist with general office operations and administrative tasks

Team Support

• Collaborate with providers, technicians, and patient counselors to ensure efficient patient flow
• Assist with special projects and office initiatives as needed
• Support other King LASIK / K2 Vision locations when necessary

What We're Looking For

This role is ideal for someone who is:

• Friendly, professional, and patient-focused
• Comfortable managing a high volume of phone calls throughout the day
• Organized and able to multitask in a fast-paced environment
• Detail-oriented with strong administrative skills
• Dependable, flexible, and willing to travel between locations when needed
• A team player who enjoys supporting both patients and coworkers
• Able to maintain a positive attitude during busy clinic days

Preferred Qualifications

• Previous medical office, ophthalmology, optometry, dental, or healthcare experience preferred
• Experience working in a front desk, reception, or patient coordinator role
• Experience with high-volume phone systems and scheduling
• Strong customer service and communication skills
• Proficiency with Microsoft Office and electronic medical record systems

Compensation & Benefits

• Competitive hourly pay based on experience
• Medical, dental, and vision benefits for eligible employees
• Paid time off and paid holidays
• 401(k) eligibility
• Opportunities for growth within a leading refractive surgery practice

Why Join King LASIK / K2 Vision?

• Join a high-performing, patient-centered team
• Help patients achieve life-changing vision outcomes
• Work in a professional, supportive, and growth-oriented environment
• Become part of Washington's premier vision correction practice

If you are passionate about providing exceptional patient care, enjoy a fast-paced environment, and thrive in a customer service-focused role, we'd love to hear from you.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person