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Receptionist, Albany Houses Cornerstone

Essential Duties and Responsibilities: The person filling this position is expected, under close supervision, to:

(1) Provide administrative and clerical support to ensure the smooth operations of all departments; (2) answer and screen incoming telephone calls; (3) direct callers and general voicemail messages to the appropriate personnel; and (4) assist non-clerical staff with clerical work (i.e., data collection and data verification); including the following:

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel.
  • Provide callers with answers to questions about the organization (i.e.-address, fax #, directions, etc.).
  • Compose, type and send general correspondence, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.).
  • Copy, collate and file correspondence and various documents weekly.
  • Organize and maintain filing system(s).
  • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities.
  • Record, type and distribute minutes of meetings.
  • Enter data into automated management information system.
  • Ensure all agency forms, staff directory, and profiles are updated weekly.
  • Ensure that fax and copy machines are in working condition.
  • Monitor, troubleshoot, and track all office equipment maintenance issues.
  • Schedule all office equipment repairs, and servicing as needed.
  • Prepare, submit and track all MIS requests for assistance.
  • Post, monitor and secure information on all employee and/or client bulletin boards.
  • Collect and track employee time and attendance/vacation/comp-time and record into log.
  • Provide purchasing/procurement support (i.e.-reconcile purchase orders and invoices).
  • Order, receive, track, store and distribute office supplies.
  • Assist with the audit of all employees' time and attendance data.
  • Deliver all employee time sheets to the Payroll department.
  • Coordinate and assign staff mailboxes as needed.
  • Conduct mail pickups and/or deliveries.
  • May facilitate, monitor and log client’s business phone usage.
  • May coordinate, plan and participate in special events.
  • May provide administrative support to upper management staff (EVP, SVP, VP, SPD, PD, APD, SPM, PM).
  • May arrange and coordinate travel schedules and reservations and prepare travel vouchers.
  • May update appointment calendars.
  • Tasks may be modified, expanded and/or assigned over time.

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

    • High school diploma or G.E.D. or equivalent experience.

OTHER REQUIREMENTS:

  • Must obtain Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; proof of negative results from TB test; Staff Exclusion List (SEL) clearance and State Central Registry (SCR) clearance.
  • Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.
  • Ability to adapt to the culture and environment of a public school.
    • Proficient experience using Microsoft Office software and knowledge of databases.
    • Ability to type 45 words per minute.

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