Receptionist and HR Assistant

At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower, and promote independence for at-risk children and families and those with developmental disabilities through quality community-based services.

The Receptionist & HR Assistant serves as the first point of contact for employees, visitors, and callers while providing high‑quality administrative support to the Human Resources department. This dual‑function role ensures efficient front‑desk operations and assists HR with essential administrative tasks, maintaining confidentiality, professionalism, and exceptional customer service at all times.

Key Responsibilities

Front Desk & Reception

• Serve as the primary point of contact for guests, employees, and vendors, ensuring a welcoming and professional environment.
• Manage incoming phone calls, screen inquiries, and route callers to appropriate staff members.
• Maintain the reception area, conference rooms, and visitor logs to ensure organization and security.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with scheduling meetings, reserving conference rooms, and coordinating office logistics.

HR Administrative Support

• Provide administrative support to the HR team including filing, document preparation, scanning, and data entry.
• Assist with maintaining files, ensuring accuracy, confidentiality, and compliance with organizational policies.
• Support onboarding activities by preparing new‑hire packets, collecting required forms, and assisting with orientation logistics.
• Assist in communicating with candidates and coordinating the interview process.
• Support HR events and initiatives such as employee recognition programs, training sessions, and wellness activities.
• Assist with special projects and other administrative tasks at the direction of HR leadership.

Qualifications

• Previous experience in reception, administrative support, or HR preferred.
• Strong verbal and written communication skills.
• Ability to manage sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent customer service, organizational skills, and attention to detail.
• Ability to multitask in a fast‑paced environment.