Receptionist cum Sales

Role Overview

The Receptionist cum Sales will be the first point of contact for visitors and clients at Marhaba Auctions. This role combines front desk reception duties with sales responsibilities, ensuring professional customer service, smooth office operations, and contribution to business growth through active sales support.

Duties & Responsibilities

Reception & Front Office Management

• Welcome and greet clients, visitors, and guests in a professional and friendly manner.
• Answer, screen, and forward incoming calls while providing accurate information.
• Manage the reception area to ensure it is tidy, presentable, and aligned with company standards.
• Handle incoming and outgoing correspondence (emails, letters, couriers, etc.).

Sales & Customer Engagement

• Assist potential buyers and clients with inquiries regarding auctions, services, and processes.
• Support sales activities by maintaining client databases and conducting follow-ups.
• Present company offerings in a professional manner to attract and retain customers.
• Work closely with the sales team to meet company revenue goals.

Administrative Support

• Maintain accurate records of client interactions, documents, and transactions.
• Support office administration functions such as scheduling, filing, and reporting.
• Perform customer service duties by addressing client concerns and escalating issues when required.

Job Type: Full-time