Receptionist-Female

Job Overview:

The Receptionist (Fresher) for the building materials company will serve as the first point of contact for visitors, clients, and customers. This entry-level position is ideal for a fresh graduate looking to start a career in office administration within the building materials industry. The role requires a professional, organized, and approachable individual to manage front desk operations, handle inquiries, and assist with administrative tasks to ensure smooth operations within the office.

Key Responsibilities:

• Front Desk Management:
• Greet and welcome visitors, clients, and customers in a friendly and professional manner.
• Direct visitors to the appropriate departments or personnel, ensuring a positive experience.
• Maintain a tidy and organized reception area that reflects the company’s professionalism.
• Phone and Email Handling:
• Answer and route phone calls promptly, providing information or transferring calls as needed.
• Manage general inquiries via email and forward them to relevant departments for follow-up.
• Take accurate messages and ensure timely delivery to appropriate team members.
• Customer Service:
• Assist walk-in customers with basic inquiries related to products, pricing, or services in the building materials sector.
• Provide excellent customer service by addressing concerns and directing customers to the right department for further assistance.
• Maintain a customer-friendly atmosphere in the reception area.
• Appointment Scheduling:
• Schedule meetings, appointments, and site visits for sales, engineering, and procurement teams.
• Ensure that meeting rooms are booked and properly prepared before appointments.
• Coordinate with suppliers and clients regarding visits to the office or showroom.
• Mail and Courier Services:
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Ensure that outgoing mail and packages are processed and dispatched accurately and on time.
• Administrative Support:
• Provide basic administrative assistance such as filing, scanning, photocopying, and maintaining office records.
• Help maintain an inventory of office supplies and coordinate reordering when necessary.
• Assist the accounts and procurement teams with documentation and filing as required.
• Product Inquiry Assistance:
• Assist in providing basic information to customers about building materials available for sale.
• Refer clients or customers to the appropriate sales staff for detailed product information or quotations.
• Office Organization:
• Assist in maintaining an orderly and well-organized office space, including the reception area and general office areas.
• Ensure that office equipment such as phones, fax machines, and printers are in working order.
• Record Maintenance:
• Maintain a log of visitors, deliveries, and appointments for tracking purposes.
• Keep accurate records of all incoming and outgoing correspondence.

Qualifications and Requirements:

• Education:
• High school diploma or equivalent; a degree or diploma in Business Administration, Customer Service, or a related field is preferred but not required.
• Experience:
• Fresher candidates are encouraged to apply. Previous experience in customer service or administrative roles in the building materials or construction industry is a plus but not mandatory.
• Skills:
• Strong verbal and written communication skills.
• Ability to multitask and prioritize tasks effectively.
• Basic knowledge of office software (Microsoft Office Suite, Email, etc.).
• Ability to manage phone systems and perform general office tasks.
• Friendly, professional demeanor with a customer-centric approach.
• Good problem-solving skills and the ability to handle queries efficiently.
• Attention to detail and ability to handle administrative tasks accurately.

Personal Attributes:

• Only females.
• Positive, approachable, and eager to learn.
• Organized, with a high level of attention to detail.
• Ability to work independently and as part of a team.
• Professional appearance and conduct.
• A strong interest in contributing to the smooth operation of a business in the building materials sector.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person