Receptionist for Grooming Shop

Job Overview
We are seeking an energetic and organized Receptionist to join our vibrant grooming shop team! In this pivotal role, you will be the friendly face and efficient coordinator that ensures smooth daily operations. Your enthusiasm and professionalism will create a welcoming environment for clients and their beloved pets, while your administrative skills keep everything running seamlessly behind the scenes. This paid position offers an exciting opportunity to be at the heart of a lively grooming community, providing excellent customer service and supporting office management with a positive attitude.

Duties

• Greet clients and their pets warmly, providing exceptional customer service that makes every visit enjoyable
• Manage multi-line phone systems, answer inquiries promptly, and direct calls efficiently using proper phone etiquette
• Schedule grooming appointments, confirm bookings, and manage calendar updates with precision
• Handle front desk responsibilities including check-in/check-out procedures, data entry, and filing of client records
• Operate office equipment such as computers, printers, and Google Workspace tools to maintain organized records and correspondence
• Maintain a clean and organized reception area, assist with clerical tasks such as proofreading documents and managing office supplies

Requirements

• Proven experience in office management or administrative roles, preferably in a pet grooming or veterinary setting
• Strong computer literacy including proficiency with Microsoft Office Suite (Word, Excel), Google Workspace, and data entry skills
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly valued to serve diverse client needs more effectively
• Exceptional customer service skills paired with professional phone etiquette and a friendly demeanor
• Experience with clerical tasks such as filing, proofreading, calendar management, and time management strategies

Join us to be part of a dynamic team that values dedication, positivity, and excellent service! This role offers an engaging work environment where your organizational talents and passion for customer care will shine. We are committed to supporting your growth in a rewarding setting dedicated to pet care excellence.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Paid time off

Work Location: In person