Receptionist Front Desk

Job Title: Receptionist / Front Desk

Location: Hudson Hill Center for Nursing and Rehabilitation

65 Ashburton Ave, Yonkers, NY

SPRING FORWARD WITH A NEW AND REWARDING POSITION!!

Shifts available: 7am-3pm, 3pm-11pm and 11pm -7am

WHEN YOU WORK AT HUDSON HILL AS A CNA YOU CAN ENJOY:

• Payrate $18-$23 based on experience
• Evening Shift Differentials
• Health Insurance
• Dental Insurance
• Vision Insurance
• Daily Pay- Work Today Get Paid Today!
• Paid Time Off
• Holiday Pay
• Direct Deposit
• Full and Part Time Position
  
  
  

Position Summary

The Receptionist / Front Desk Representative serves as the first point of contact for residents, families, visitors, and staff. This position is responsible for providing a professional, welcoming environment while managing incoming calls, greeting guests, and supporting administrative operations within the facility.

Key Responsibilities

• Greet residents, visitors, vendors, and staff in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and accurately.
• Maintain the front desk area in an organized and professional condition.
• Manage visitor sign-in procedures and ensure facility security protocols are followed.
• Provide general information regarding the facility, departments, and visiting hours.
• Receive, sort, and distribute incoming mail and packages.
• Assist administrative staff with clerical duties such as filing, copying, scanning, and data entry.
• Coordinate communication between departments when necessary.
• Monitor lobby activity and report any concerns to appropriate staff.
• Support scheduling of meetings or appointments as requested by administration.
• Maintain confidentiality of resident and facility information in accordance with HIPAA regulations.
  
  
  

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred, ideally in a healthcare or long-term care setting, REQUIRED
• Excellent verbal and written communication skills.
• Professional demeanor and strong interpersonal skills.
• Ability to multitask and manage a high-volume front desk environment.
• Proficiency in basic computer systems (Microsoft Office, email, and phone systems).
• Strong organizational skills and attention to detail.
  
  
  

Work Environment

• Fast-paced healthcare setting.
• Frequent interaction with residents, families, staff, and visitors.
• Requires professionalism, patience, and a compassionate approach to service.
  
  
  

Key Competencies

• Customer service excellence
• Professional communication
• Organization and multitasking
• Confidentiality and discretion
• Team collaboration