Receptionist Health care

Job Summary

We are seeking a professional and customer-focused Receptionist with experience in healthcare to be the first point of contact for our patients and visitors. The ideal candidate will have strong communication skills, a warm personality, and prior experience handling patient registration, scheduling, and insurance processes in a healthcare setting.

Key Responsibilities

• Welcome and assist patients and visitors in a professional and courteous manner.
• Manage front desk operations including answering calls, emails, and patient inquiries.
• Schedule and confirm patient appointments, follow-ups, and cancellations.
• Register patients, update records, and ensure accuracy of personal and insurance information.
• Handle insurance verification, claims coordination, and billing inquiries.
• Coordinate with doctors, nurses, and other healthcare staff to ensure smooth patient flow.
• Maintain confidentiality of patient information in compliance with healthcare regulations.
• Manage incoming and outgoing correspondence, including documents and reports.
• Ensure reception area is clean, organized, and presentable at all times.
• Provide administrative support to management and healthcare staff as required.

Requirements

• Minimum of 2 years’ experience as a Receptionist in a healthcare or clinical environment.
• Knowledge of medical terminology and healthcare procedures.
• Familiarity with insurance handling, patient registration, and billing systems.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and healthcare management software.
• Ability to handle confidential information with integrity.
• [If required: Fluency in English and Arabic/other languages preferred].

Education

• Bachelor’s degree or Diploma in Administration, Healthcare, or related field preferred.

Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month

Language:

• Arabic (Preferred)