Receptionist - San Antonio, TX

As a receptionist, you support students, families, and team members by providing excellent customer service and serving as the first point of contact for visitors and phone inquiries. The receptionist will primarily focus on supporting student enrollment activities, ensuring parent satisfaction, and meeting families’ needs by sharing information, coordinating with other team members, and greeting all visitors. Receptionists are directly managed by the Campus Operations Leader.

Your Responsibilities

• Receive and route incoming calls, take accurate messages, and direct to appropriate staff.
• Greet visitors to campus.
• Support in recording accurate information for attendance purposes.
• Support student enrollment activities through on-the-ground recruitment. These activities increase during the summer months.
• Operate office systems (postage machine, copier machine, switchboard, laptop computer, etc.)
• Manage and distribute mail and packages.
• Manage multiple projects simultaneously.
• Engage parents, volunteers, and visitors in a manner that engenders confidence in the school and the administration office.
• Provide clerical assistance.
• Demonstrate the core values of Compass Rose in word and action: Respect, Ingenuity, Growth, Honesty, and Teamwork.
• Perform other duties as assigned to support the school's operations and success.

You have

• High School Diploma/GED or higher.
• Ability to communicate proficiently in Spanish (preferred).
• Minimum 3 years of varied experience in customer service, operations, and/or schools.
• Strong verbal and written communication skills to keep all stakeholders informed: network staff, campus leadership, teachers, parents, students, and school operations staff.
• Ability to maintain emotional control under stress and to work with frequent interruptions.
• Proficiency in Microsoft Office and Google Suite products.
• Ability to multitask and can prioritize without guidance.

Your schedule

• Year-round position with general operating day hours of 7:30 AM - 4:30 PM (exact schedule may vary).
• Minimal in-town travel and after-hours events required.
• Full-time, Non-exempt, 12-month.

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Some working conditions that are required for this role include but are not limited to:

• Standing (Frequently)
• Bending (Frequently)
• Walking (Frequently)
• Pushing/Pulling/Lifting/Carrying up to 50 pounds (Frequently)
• Hearing on the phone and in person (Occasionally)
• Working outside - Occasionally
• Reading (Frequently)
• Exposure to loud noises (Frequently)
• Working in confined areas (Occasionally)
• Travel to other work sites within a 25-mile radius (Seldom)

COMPASS ROSE Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact COMPASS ROSE Human Resources at (210) 895-3274.

This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the organization's needs. This position may be partially or fully funded by federal grants or programs, state grants, philanthropic grants, or local sources.