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Receptionist PT 3pm-7pm

Silver Birch of Kokomo is looking for a Receptionist to join our team. As the first friendly face people see when they arrive, you’ll play an important role in helping residents, families, and visitors feel welcome, supported, and at ease. Your presence at the front desk helps set the tone for a warm and caring community every day.

Why You’ll Enjoy Working at Silver Birch

At Silver Birch Living, we’re more than a workplace — we’re a caring community. Our team members value kindness, teamwork, and making a difference, and we support one another in creating a welcoming environment for everyone who walks through our doors. We believe your work matters, and we make sure you feel appreciated, respected, and proud of what you do.

We also offer benefits that support your life both at work and at home:

Pay on Demand – Get paid when you need it
Attendance Recognition Program – Rewards for reliability
Paid Time Off – Time to rest and recharge
Health, Dental, and Vision Insurance – Through BlueCross BlueShield
Invest in Excellence Program – Rewards for learning and doing great work
Employee Emergency Assistance Fund – Support during unexpected challenges
Growth Opportunities – Build your career with Silver Birch Living
Certified Great Place to Work® – 2024 & 2025

What You’ll Be Doing

Greet and welcome residents, families, and visitors as they arrive
Help visitors sign in and provide basic directions or assistance
Answer phone calls, transfer calls, or take messages as needed
Answer questions or help connect people with the right team member
Keep the front desk organized and stocked with forms and supplies
Receive and sort mail, packages, and deliveries
Prepare outgoing mail when needed
Track visitors entering and leaving the community
Assist with basic office tasks such as filing and organizing paperwork
Prepare guest meal vouchers when needed

What We’re Looking For

A high school diploma or GED is helpful
Front desk or customer service experience is a plus
Someone with friendly, clear communication skills
A team member who is kind, patient, and helpful with residents and visitors
Strong organization skills and the ability to handle more than one task at a time
Comfort working in a busy environment
Willingness to work some weekends and holidays as needed

Silver Birch Living is an Equal Opportunity Employer.

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