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Receptionist - State Farm Agent Team Member

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened in 2016 and is a strong team of six focused on growth, teamwork, and delivering great service. I got my start in the industry right out of college as a State Farm team member, inspired by my best friend’s dad who was an agent. That early experience helped shape my approach to building a supportive and successful office.

I’m a proud parent of three kids and a big sports fan, especially baseball. We stay very involved in the community, serving as a leading sponsor for local school athletics and supporting a high school coaching show at a local restaurant.

For our team, we offer PTO, paid holidays, incentive trips, a 401(k), and a strong focus on work-life balance. We even have an office dog that adds to the fun and welcoming environment.

Our office culture is team-first and supportive. We take care of each other and our customers, and we truly enjoy working together. We’re looking for someone who is competitive, energetic, friendly, and personable - someone who likes to win, values teamwork, and wants to be part of a positive, high-performing environment.

ROLE DESCRIPTION:
Joseph Chambers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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