Receptionist/Administrative Assistant

Definition: Under general direction and reporting to Senior Vice-President and Training Director, the Administrative Assistant performs specialized complex clerical work and/or a wide variety of clerical services requiring independence, judgment, and initiative. The Administrative Assistant should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.Assists the Instructors, and other administrative personnel in carrying out activities for the benefit of students and Commonwealth Criminal Justice Academy DCJS# 88-1499 as a company.

Working knowledge of:

• Principles and practices of administrative support procedures.
• Correct business practices, correspondence and typing formats, including English grammar, composition, spelling and punctuation.
• Computer systems and software in an educational business environment, specifically Microsoft Office, Microsoft Excel, and Google Drive.

Ability to:

• Comprehend, follow and apply oral and written instructions, statutes, regulations and procedures.
• Effectively communicate with potential students with timely feedback daily.
• Plan and organize record keeping and filing systems for the work area.
• Search for, select, and compile/summarize data and information.
• Excellent written and verbal communication skills.
• Be professional, polite, and attentive while also being accurate.

Responsibilities:

• Reports Directly to the Senior Vice President.
• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Helping maintain workplace security by buzzing in visitors as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Provide excellent customer service.
• Scheduling appointments.
• Answering potential Students questions and helping them register for courses.

Job Types: Full-time, Contract

Pay: $16.00 - $20.00 per hour

Work Location: In person