Receptionist/Dispatch/Customer Service

Overview
We are seeking a dynamic and organized Receptionist/Dispatch/Customer Service professional to join our team! In this multifaceted role, you will serve as the first point of contact for visitors and callers, manage incoming communications via multi-line phone systems, and coordinate dispatch activities to ensure smooth operations. Your excellent organizational skills, friendly demeanor, and ability to handle administrative tasks efficiently will contribute to a positive experience for clients, vendors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions in a fast-paced environment.

Duties

• Greet visitors warmly and professionally at the front desk, ensuring a welcoming atmosphere
• Answer and direct calls using multi-line phone systems with proper phone etiquette
• Manage appointment scheduling and calendar coordination for staff or departments
• Dispatch service requests or deliveries accurately and promptly using established procedures
• Maintain organized filing systems, data entry records, and document proofreading to ensure accuracy
• Utilize computer skills with Microsoft Office, Google Workspace, and QuickBooks for administrative tasks
• Support office management activities including inventory tracking, record keeping, and clerical support
• Provide exceptional customer service by addressing inquiries promptly and courteously
• Assist with bookkeeping tasks such as invoicing or billing when needed
• Handle incoming mail, emails, and correspondence efficiently while maintaining confidentiality

Requirements

• Proven office experience with strong clerical skills and familiarity with front desk operations
• Excellent organizational skills with the ability to multitask effectively in a busy environment
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools
• Experience with multi-line phone systems and phone etiquette is essential
• Bilingual abilities are highly valued to serve diverse client needs
• Knowledge of QuickBooks or bookkeeping experience is a plus
• Strong typing skills along with attention to detail for proofreading and document accuracy
• Prior customer service experience demonstrating professionalism and positive communication skills
• Ability to manage time efficiently while handling multiple responsibilities simultaneously
• Personal assistant or medical/dental receptionist experience is advantageous but not required

Join us in delivering outstanding support that keeps our operations running smoothly! This role is perfect for motivated individuals eager to grow their administrative expertise in a lively, supportive environment.

Pay: $14.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program

Work Location: In person