Reconciliation Analyst

Senior Officer, GL Monitoring and Reconciliation

Department: Centralized Operations

Reports to: Manager - GL Monitoring and Reconciliation

Job summary

The Senior Officer, GL Monitoring and Reconciliation, is responsible for ensuring the accuracy, integrity, and timely reconciliation of all general ledger accounts within the centralized & branch operations function. This role involves monitoring general ledger activity, investigating and resolving discrepancies, and assisting with the month-end and quarter-end and year-end closing processes. The incumbent will work closely with various internal departments and play a key role in minimizing operational risk and ensuring compliance with accounting standards and internal policies.

Key roles and responsibilities:

Daily monitoring and reconciliation :

• Perform daily, weekly, and monthly reconciliations of complex GL accounts, including suspense, nostro, and internal accounts.
• Identify, investigate, and resolve discrepancies in a timely manner, escalating long-outstanding items to management.

Process improvement and automation :

• Develop and implement strategies to improve the efficiency and accuracy of reconciliation processes.
• Identify and suggest opportunities for process enhancements and automation to minimize manual errors and operational risks.

Audit and compliance :

• Ensure all reconciliation activities comply with internal policies, accounting standards and external regulatory requirements.
• Support internal and external audits by providing necessary documentation and explanations related to GL reconciliations.

Reporting and analysis :

• Prepare and submit periodic reconciliation reports to management, highlighting trends, anomalies, and areas for improvement.
• Provide ad-hoc financial analysis and reports as required to support business decision-making.

Collaboration and communication :

• Collaborate with various internal departments (e.g., Finance, IT, and other business units) to resolve transaction discrepancies and operational issues.
• Communicate complex financial information clearly and concisely to both finance and non-finance stakeholders.

Team support and mentoring :

• Provide guidance and training to junior team members on reconciliation best practices and procedures.
• Act as a subject matter expert for reconciliation-related queries within the department.

Skills and qualifications

• Education : Bachelor's degree in Finance, Accounting, or a related field is typically required, with a professional certification like CPA or ACCA being an advantage.
• Experience : Candidates should have at least 2 to 3 years of relevant experience in financial reconciliation, preferably in a banking or financial services setting with significant general ledger exposure.
• Technical skills : Essential technical skills include proficiency with financial software and databases, advanced Excel skills (including pivot tables and VLOOKUP), and a solid understanding of accounting principles and financial regulations.
• Soft skills : Key soft skills for this role are strong analytical and problem-solving abilities, exceptional attention to detail, excellent communication skills (both written and verbal), the ability to work well both independently and in a team, and strong organizational and time-management skills to meet deadlines.
• Behavioral traits : Important behavioral traits include a high level of integrity and ethical conduct, trustworthiness, being proactive, self-motivated, and having a continuous improvement mindset.