Recovery Executive

Job Brief:

The candidate will ensure that the collections are made on due installments within specified timelines. He/She will also be responsible to answer customers queries received through different channels and update customer’s payment records in CRM.

Job Responsibilities:

• To keep track of due installments on monthly basis and ensure payments are made in a timely manner.
• To ensure that the assigned monthly recovery targets are achieved regularly.
• Maintaining contact with customers through Calls/SMS/WhatsApp and Email.
• Working closely with Finance to verify all the transactions and issue Developer’s receipts to customers.
• Updating account statements on regular basis and sharing with relevant customers.
• Monitoring default at unit level and sending reminder letters and legal notices.
• Regularly sharing construction updates to customers through Email & WhatsApp.
• Physical meetings with customers at Developer’s office as and when required.

Job Requirements:

• Qualifications: Minimum Bachelors in Business.
• English language proficiency is a must.
• Experience: Fresh to 2 Years of experience.
• Location: Gulberg, Lahore
• Should be acquainted with Microsoft Office Suite, Email & Internet.