I. Job Summary
The Recruitment Coordinator provides essential administrative and operational support to the Human Resources and Talent Acquisition team, focusing specifically on the recruitment lifecycle for all hotel positions. This role ensures the efficient flow of candidates through the hiring process, maintains accurate records, and acts as a key communication link between the hotel, candidates, and hiring managers.
II. Core ResponsibilitiesA. Administrative and System Management
- Applicant Tracking System (ATS): Manage and maintain the Applicant Tracking System (ATS) or internal recruitment database, ensuring job postings are accurate, candidate files are updated, and necessary compliance data is captured.
- Documentation: Prepare and distribute all recruitment-related paperwork, including job descriptions, offer letters, rejection letters, and pre-employment screening forms.
- Reporting: Generate regular reports on recruitment metrics, such as time-to-hire, source of hire, and candidate pipeline status, for the HR Manager.
- Invoice Processing: Process invoices from recruitment vendors, job boards, and agencies.
B. Candidate Management and Communication
- Interview Scheduling: Coordinate and schedule interviews between candidates and hiring managers (including phone screens, virtual interviews, and in-person interviews), managing complex schedules across departments (e.g., F&B, Front Office, Housekeeping).
- Candidate Experience: Serve as the main point of contact for candidates throughout the interview process, providing updates, answering logistical questions, and ensuring a professional and positive experience.
- Travel Coordination: Arrange candidate travel and accommodation as needed for senior or out-of-area positions.
C. Sourcing and Screening Support
- Job Posting: Post and refresh job vacancies on internal bulletin boards, external job boards, career websites, and social media platforms.
- Initial Screening: Conduct basic resume screening to ensure minimum qualifications are met and perform initial phone screens for high-volume positions.
- Sourcing Assistance: Assist the Recruiter or HR Manager with proactive sourcing efforts by searching databases and LinkedIn, or supporting hotel career events and job fairs.
D. Onboarding and Compliance
- Pre-Employment Checks: Initiate and track background checks, reference checks, drug screenings, and any other pre-employment requirements specific to the local jurisdiction.
- New Hire Documentation: Coordinate the collection and verification of all new hire paperwork and documentation before the start date, ensuring a smooth transition to the onboarding team.
- Compliance: Ensure all hiring practices comply with hotel policy and local labor laws and regulations regarding equal employment opportunity.
III. Required Qualifications and Skills
- Education: High school diploma required; Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
- Experience: 1-2 years of experience in an administrative support role, preferably within Human Resources, recruiting, or a high-volume office environment. Experience in the hospitality industry is a significant asset.
- Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and demonstrable experience using an Applicant Tracking System (ATS).
- Core Skills:
- Organization: Exceptional organizational skills and high attention to detail for managing complex schedules and compliance documentation.
- Communication: Excellent written and verbal communication skills, necessary for professional correspondence with candidates and managers.
- Confidentiality: Absolute discretion and ability to handle sensitive candidate and employee information.
Job Type: Full-time