Regional Director of Operations

Regional Director of Operations:

United Digestive (UD) is looking for seasoned operations professional to lead one of three regions in the metro Atlanta market as Regional Director of Operations. The Director will be responsible for management of overall performance of multiple UD clinics and endoscopy centers.

Management includes strategic planning, operational excellence, provider relationships, hiring, training, and related areas of growth execution. Key success factors will be clinic and endoscopy centers that are positioned to deliver the growth, onboarding, quality clinical results and margin objectives in line with the UD culture while creating high quality, innovative GI care experiences.

Responsibilities include:

• Managing regional performance against financial, operational, and quality metrics
• Championing the UD culture
• Leveraging resources across the organization and working cross-functionally with newly acquired practices
• Hiring & developing top talent
• Supervising operations & implementation
• Communication and reporting on vision, plan, goals, and performance
• Market development and presence in local market, both referring providers and referring practice leadership

You Must Be:

• A leader who has demonstrated results in strategic planning and goal development
• Experienced in leading and collaborating with large cross functional teams towards development and execution of strategic plans
• A developer of talent, comfortable coaching individuals so they can be at their best and inspire their teams to do great work
• An excellent problem solver, able to focus on both the smaller task and the bigger picture
• A strong communicator, both in-person and in written presentation
• Comfortable and capable gathering data and synthesizing it into actionable insights, using tools such as spreadsheets, analyses techniques, etc.
• Have the skills to effectively and credibly work with physicians and clinical teams
• Passionate about growing our practices with patients
• Oriented to general management - comfortable managing budgets, building marketing plans, and advocating for practice teams
• Able to independently exercise strong judgment and willing to share your opinion with colleagues
• Comfortable with a high degree of ambiguity and rapid change; an experimenter by nature
• Passionate about service to patients/customers
• Mission driven
• Honest, professional and of the highest integrity

Qualifications:

• Bachelors degree with demonstrated academic excellence
• Graduate degree, preferred
• 10+ years of professional experience with track record of leading successful teams; experience managing managers is key
• Experience in:
  • Managing a P&L for a complex enterprise
  • Health care services and/or multi-unit consumer businesses or high touch service industry
  • Business to Consumer (B2C) sales and marketing oversight
  • Knowledge and experience in the Atlanta market, preferred

Management & Location:
The Regional Director of Operations will report to the Chief Operations Officer . The Regional Director of Operations will work very closely with our providers to ensure quality care and operational excellence.

This position is based within the specified region with travel to Atlanta, GA headquarters, as requested.