Regional Director - Safety & Security, Middle East & Africa

The Opportunity

Hyatt Hotels seeks a Regional Director, Safety & Security to be based in Dubai, UAE. This role will play a critical part in protecting the Hyatt brand, our guests, colleagues, and assets in the EAME region. The position is focused on strengthening Hyatt's safety and security capability within our growing range of Hyatt properties-both current and planned-while also supporting a broader portfolio of resort hotels. The role will have a strong focus on training and mentoring staff in safety and security issues as well as implementing policies and programs. As Hyatt continues to expand into new and higher-risk markets across EAME, this role offers the opportunity to shape and embed best-in-class safety and security practices across the full hotel lifecycle. The role partners closely with regional leadership and Global Risk Management to drive a strong safety and security risk culture, ensure compliance, and enable safe growth across diverse operating environments.

This role reports directly to the RVP, Safety & Security EAME, with indirect guidance from Risk Management. This role requires a fluent English speaker and involves travel between 25-40% of time.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

This role serves as the principal safety and security lead for operations in Middle East & Africa (MEA), providing expert leadership, oversight, and escalation support. The role may also be required to work on broader Regional or Global priorities.

Key Responsibilities

• Act as the primary point of contact for safety and security advice, escalation, and decision support for MEA leadership, with close collaboration across HIC, legacy Hyatt, Global Safety & Security (GSS), and Global Risk teams.
• Develop, draft, and maintain physical security, technical security, and life safety documentation including audits, security reviews, regional strategies and safety initiatives.
• Lead the implementation of Hyatt safety and security policies, procedures, and standards across the regional portfolio.
• Provide leadership, mentorship, and professional development to regional safety and security teams, driving training, capability building, and continuous improvement.
• Embed Hyatt's Incident and Crisis Management (ICM) program, driving effective incident reporting, analysis, and safety committee engagement.
• Manage and respond to safety & security incidents and events, including liaison with client security departments and internal stakeholders.
• Conduct facility audits, inspections, and risk assessments to ensure compliance and identify improvement opportunities.
• Lead or advise on investigations as required.
• Review physical security design for hotel openings, transitions, and renovations to ensure alignment with Hyatt standards.
• Manage and direct security vendors, consultants, and suppliers.
• Maintain strong external relationships with law enforcement, military, intelligence partners, and industry peers for benchmarking and information sharing.
• Provide protective intelligence, travel safety oversight, and advisory support.
• Design and deliver a range of safety and security training programs tailored to regional needs.

Qualifications Experience Required:

• A minimum of ten years leading multi-site security programs.
• Fluent English

Experience Preferred:

• Experience of managing or overseeing a Health & Safety program / culture

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Research shows that women, people of color and other historically excluded groups, tend to apply to jobs, only if they meet all of the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.