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Regional Manager FM,LM &LMP-Logistics
- Oversee and manage LM-FM delivery operations within the assigned region, ensuring adherence to established service levels, delivery schedules, and quality standards. Develop and implement strategies to optimize last mile delivery routes, reduce delivery costs, and improve overall operational efficiency.
- Monitor and analyze key performance indicators (KPIs), such as on-time delivery, delivery accuracy, and customer satisfaction, taking necessary actions to achieve and exceed targets. Lead and manage a team of delivery supervisors, drivers, and support staff, providing guidance, coaching, and performance feedback.
- Collaborate with cross-functional teams, including logistics, customer service, and warehouse, to ensure seamless coordination and execution of last mile delivery operations.
- Collaborate with cross-functional teams, including logistics, customer service, and warehouse, to ensure seamless coordination and execution of last mile delivery operations. Continuously assess and improve last mile delivery processes, identifying areas for automation, technology adoption, and process optimization.
- Stay updated on industry trends, emerging technologies, and best practices in last mile delivery, incorporating relevant innovations into operations.
- Monitor and manage regional budgets and expenses, ensuring cost control and efficient resource allocation.
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Foster a positive and collaborative team culture, promoting teamwork, open communication, and a customer-centric mindset.
- Bachelor's degree in business administration, supply chain management, logistics, or a related field
- Extensive experience in last mile delivery operations, logistics, or supply chain management, with a proven track record of success in a leadership role.
- Strong interpersonal, research and analytic skills.
- Technical Competencies
- MS Office (Word, PPT & Excel)
- Data Analysis
- Dashboarding
- Data Reporting
- Fleet management
- Financial Reporting
- Behavioral Competencies
- Teamwork
- Multi-tasking
- Leadership
- Decision Making
- Problem-Solving
- Time Management
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