Regional Support Specialist

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.

Say Hi! to your next challenge — explore the opportunity and apply below!

Our benefits include

Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
401k program with 6% company match
Personal time off and company-paid holidays
Opportunities for career growth and competitive salary commensurate with experience
Tuition reimbursement for job-related continued education
Referral Program
You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business Your mission

The primary function is to provide efficient, confidential and professional customer service, administrative clerical support, and invoicing in support of Hiab services. Key responsibilities

Maintain daily invoicing in line with relevant customer requirements, and investigate billing issues, process credits and rebills
Ensure daily technician time entries are accurate for payroll and utilization tracking
Process expense reports for technicians
Open, receive, and process purchase orders
Collaborate with Service Team Lead on managing open orders and PMs
Assist in processing over the counter parts sales
Support Service Team Lead with recording customer contact email in Salesforce What we are looking for

High School diploma or equivalent required
3+ years customer service experience
Accounts Payable (Basware)
SAP experience is a plus
Exceptional attention to details while exhibiting excellent data entry skills What we offer

As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment. Ready to apply?

If you are excited about this opportunity, please submit your Resume/CV today for consideration!

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.
We Are Hiab
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.
www.hiabgroup.com