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General Summary
Make a measurable difference in the lives of mothers, infants, and families by joining our expanding Population Health Ambulatory Case Management team. We are seeking an experienced, compassionate, and highly skilled Maternal Health & Pediatric Case Manager to support patients across the perinatal and pediatric continuum. In this hybrid role, you will manage and oversee comprehensive patient assessments, care planning, implementation, monitoring, and evaluation to promote wellness and autonomy. Through advocacy, education, effective communication, and coordination of community and clinical resources, you will facilitate individualized care and support meaningful health outcomes, while balancing on‑site collaboration with the flexibility of remote work for focused outreach and follow‑up.
If you are a seasoned case manager who thrives in a dynamic environment, values interdisciplinary teamwork, and is driven by improving outcomes for vulnerable populations, we’d love to meet you.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Conduct comprehensive assessments and implement case management interventions to improve maternal and pediatric health outcomes
Demonstrate accountability and initiative through consistent performance of assigned caseload and responsibilities
Ensure compliance with all state and federal regulatory requirements
Other duties as assigned
Education and Experience
Knowledge, Skills and Abilities
Strong clinical judgment with the ability to work independently and manage priorities in a hybrid work environment
Experience in a managed care or care management environment; familiarity with NCQA accreditation standards preferred
Comprehensive knowledge of case management, including assessment, care planning, implementation, and evaluation of patient needs
Strong clinical knowledge of healthcare delivery systems, including utilization management, insurance benefit structures, and standards of medical practice
Proficient critical‑thinking, analytical, organizational, and problem‑solving skills to support effective case management and efficient workflows
Exceptional interpersonal, verbal, and written communication skills, with the ability to educate and engage patients, families, providers, and leadership
Demonstrated commitment to patient‑centered care, health equity, cultural humility, and trauma‑informed practice
Proficiency in documentation and maintenance of accurate, confidential client records
Comfort with technology, including virtual care platforms, EMRs (e.g., Epic), and Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
Knowledge of applicable state and federal laws, regulations, and community resources related to healthcare and case management
Compensation:
Pay Range: $35.08 - $52.64
Other Compensation (if applicable): n/a
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