Registration Specialist - Dental

We're Hiring! Join the team at Healthfirst Bluegrass as a Registration Specialist - Dental Clinic and make a real impact in your community!

Are you passionate about helping others and thrive in a fast-paced, people-first environment? We’re looking for someone who’s ready to greet patients with a smile and keep our clinic running smoothly!

What You’ll Do:

• Welcome and register patients at multiple locations
• Verify insurance, income, and eligibility for services
• Manage appointments and send reminders
• Navigate multiple platforms
• Support patient flow and readiness
• Maintain accurate records in our electronic system
• Assist with community outreach and transportation scheduling
• Handle service payments and inbound calls
• Collaborate with care teams to coordinate services

What We’re Looking For:

• High school diploma or GED
• Bilingual Required
• 6+ months of experience in customer service, healthcare, dental, or clerical work
• Friendly, organized, and team-oriented
• Reliable Transportation required.

Key Duties

• Act as patient/client receptionist at multiple locations. Greet patients, initiates and distributes appropriate forms.
• Register clients/patients for multiple clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards.
• Accurately maintain patient appointment system. Verify patient/client appointments, schedule initial and subsequent appointments. Initiate/conduct appointment reminders and document missed appointments
• Assist to maintain patient flow into clinic by directing patients to appropriate clinic location, monitoring waiting rooms, and patient readiness.
• Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
• Enter and verify patient data and notes in the electronic record systems
• Assist with occasional community outreach activities
• Schedule transportation for patients (e.g. Uber and Lyft)
• Collect, process, reconcile and account for dental service fees
• Addresses needs and concerns and handles inbound calls and messaging in EMR system.
• Assisting new and existing patients by providing excellent customer service including but not limited to evaluating patient’s needs and following established protocols and guidelines to provide patient-focused service.

✨ This is more than a job—it’s a chance to be part of a mission-driven organization that puts community care first.

Based in Lexington, KY
Full-time position
Great team. Great benefits. Great purpose.

Apply now and help us make a difference every day!