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Regulation Agent 9-P11

Lansing, United States

Job Description

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as a Fraud Investigator in the Office of General Counsel. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries.

As a Fraud Investigator, you will be responsible for taking consumer and industry complaints, analyzing large amounts of documents and data to determine if a criminal or regulatory violation exists, preparing written reports, interviewing victims, witnesses and criminal suspects, coordinating complex investigations, and testifying in hearings.

Fraud Investigators regularly assist investigative teams, industry professionals, criminal justice professionals, and other professionals associated with state regulation. Investigations must be conducted in accordance with rules of evidence and be prepared in a manner that withstands review by local, state, and federal prosecutors.

For more information about this posting, click HERE - Reg Agent 9-P11 (Download PDF reader)

Ideal candidates will have:

The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
The desire to travel to diverse work locations for examinations, training opportunities, and conferences.
The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgement and decision-making.
A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format.
The ability to communicate clearly, concisely, and effectively both orally and in writing.
The desire to work closely with colleagues and management to solve problems.
The ability to work well both independently and within a team.
Knowledge of and experience in industry procedures, dealing with complex investigations, preferably in the insurance and financial markets.

Other job features:

Participation in webinars, conference calls, and employee development training.
DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
This position provides competitive pay, retirement, health, vision, and dental benefits.
In-state (including overnight) travel is periodically required, as well as some out-of-state travel for training.

Work Location:
This is a remote position, with periodic in-person meetings in Lansing, Michigan. To work remotely, you must have a safe and appropriate designated workspace, as well as secure and sufficient internet access through commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Work must be performed in the state of Michigan. Remote Work Agreements are reviewed and approved annually.

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.

Attachment Requirements
Please submit a cover letter, resume, copy of official transcripts and a two-page business writing sample. Failure to attach the requested documents may result in your application being screened out.

An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcripts directly to DIFS.

In a separate document from your cover letter, please answer the following questions:
1. Please describe your relevant professional experience.
2. Have you attached a cover letter, resume, business writing sample, and official transcripts?

Failure to attach the requested documents may result in your application being screened out.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.

Required Education and Experience

Education
Possession of a bachelor's degree in any major.
Experience

Regulation Agent 9
No specific type or amount is required.

Regulation Agent 10
One year of professional experience providing regulation and investigative services equivalent to a Regulation Agent 9.

Regulation Agent P11
Two years of professional experience providing regulation and investigative servicesequivalent to a Regulation Agent, including one year equivalent to a Regulation Agent 10.

Alternate Education and Experience

Regulation Agent 9
Two years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements.

Regulation Agent 10
Three years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements.
Regulation Agent P11
Four years of experience in a criminal justice agency, corporate security setting, or the United States Armed Services providing investigative services as an investigator or sworn detective may be substituted for the education and experience requirements.

Additional Requirements and Information

View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/R/RegulationAgent.pdf (Download PDF reader)

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.

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