Regulatory Compliance & HR Coordinator

Regulatory Compliance & HR Coordinator

Location: Fort Worth, Texas (onsite)
Department: Compliance & Human Resources
Salary: $65,000 – $75,000 annually, depending on experience

Looking to grow your career in compliance?

This is your opportunity to step into a compliance-focused role in a regulated industry, with full training provided on FDCPA, Reg F, TCPA, and FCRA. If you’re detail-oriented, organized, and eager to learn, you’ll gain hands-on experience in compliance while supporting HR and administrative functions.

About the Role

We’re seeking a Regulatory Compliance & HR Coordinator to join our team and play a critical role in supporting our compliance program. This position offers a unique opportunity to gain hands-on experience in compliance with industry regulations while also supporting HR and administrative needs.

This is not just an admin role — it’s a chance to build a career in compliance within the collections and financial services industry. You’ll work closely with compliance leadership on audits, policies, risk management, and staff training initiatives.

What You’ll Do

Compliance (Primary Focus):

• Support the company’s compliance program under FDCPA, Reg F, TCPA, and FCRA.
• Track employee compliance training, certifications, and renewals.
• Maintain compliance manuals, policies, and reporting logs.
  
• Monitor communications to ensure compliance with disclosure and frequency requirements.
• Assist in handling complaints, disputes, and compliance investigations.

HR & Administrative Support (Secondary Focus):

• Support onboarding by ensuring compliance training and HR files are complete.
• Maintain organized personnel records.
• Assist with scheduling, reporting, and compliance dashboards.
• Provide general HR support.

• Perform general office tasks (filing, scheduling, supplies)
• Coordinate office/vendor communications and maintain organization
• Assist management with reports, forms, and data entry
• Support day-to-day operational efficiency and documentation

Who We Are Looking For

You’re tech-savvy, proactive, and love solving problems. You’re energized by learning and sharing your knowledge. You’re organized, motivated by results, and eager to grow with a company that values grit and execution. You’re not afraid to roll up your sleeves and get to work.

If this sounds like you, please apply for this role by using the following link to access CSII's Google Form to submit your resume and complete the application process:

**Link to CSII Application Google Form**

✅ Must-Haves

• 2+ years of experience in administrative, HR, or compliance support
• Familiarity with or willingness to learn about debt collection regulations (FDCPA, FCRA, TCPA)
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to handle confidential information with professionalism
• Excellent communication (verbal and written)

• Bonus Points

• Associate’s degree or higher in HR, Business, Legal Studies, or related field
• Prior experience in a collection agency or financial services environment
• Working knowledge of multi-state licensing requirements
• Experience with HRIS, compliance management software, or CRM systems
  • BambooHR and HubSpot are a plus!
• Basic knowledge of employment law or regulatory audits
• Notary Public certification or willingness to obtain one

Why You’ll Love Working With Us

• Career path in compliance — full training provided on FDCPA, Reg F, TCPA, and more.
• Competitive salary: $65,000-75,000/year, depending on experience.
• Direct exposure to audits, regulatory reporting, and compliance leadership projects.
• Opportunities for growth into advanced compliance, risk management, or HR roles.
• Supportive team culture + benefits package.

What You Will Get

• Competitive salary based on experience
• Health, dental, and vision insurance
• Flex spending account
• Company paid life insurance with medical insurance enrollment
• 401k with employer match
• Employee discount programs and memberships
• Career growth opportunities
• Collaborative, compliance-driven workplace culture

Ready to join something special?

Here's How to Apply:
Apply using the link below with your resume. If you’re detail-oriented, organized, and eager to launch your compliance career, we’d love to meet you!

**Link to CSII Application Google Form**

Credit Systems International, Inc. provides Equal Employment Opportunity (EEOC) to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.