Rehabilitation Aide / Registration Clerk - Full Time

Position Overview

NCCH is seeking a dependable and customer-focused Rehabilitation Aide / Registration Clerk to support both clinical and front-office functions within the Rehabilitation Department. This role assists therapists with patient care activities while also handling patient registration, scheduling, and insurance verification

Schedule Information

• Full Time On-Site 40 Hours

• Monday -Friday

• 8:00am-4:30pm

Key Responsibilities

• Assist Physical, Occupational, and Speech Therapists with patient care activities
• Prepare, clean, and maintain treatment areas and equipment between patients
• Transport patients safely to and from treatment
• Schedule patient appointments and maintain therapy schedules
• Register patients, verify insurance, and collect co-pays and required documentation
• Obtain and verify authorizations and physician orders as needed
• Enter charges, process payments, and assist with patient account
• Answer and direct phone calls professionally
• Provide clerical support to the Rehabilitation Department

Qualifications – Required

• High school diploma or equivalent

Preferred Qualifications

• Bilingual in Spanish
• Previous healthcare, clerical, or customer service experience

Skills & Competencies

• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic computer and data entry skills
• Knowledge of medical terminology and HIPAA regulations
• Ability to work effectively with patients, staff, and providers

Physical Requirements

• Ability to stand and remain active for extended periods
• Ability to assist with patient transport and support
• Ability to lift and move equipment as needed

Why Join NCCH?

• Work in a supportive, team-oriented environment
• Make a meaningful impact in a rural healthcare setting
• Be part of a mission-driven organization serving your community