Relationship Manager

Job Title: Relations Manager – Real Estate

About the Role

We are seeking a proactive and client-focused Relations Manager to join our dynamic real estate team in Dubai. The ideal candidate will be responsible for building and maintaining long-term relationships with clients, ensuring exceptional service, and driving customer satisfaction and loyalty. You will act as the key point of contact between clients and the company, ensuring a seamless and professional experience throughout the property buying or selling process.

Key Responsibilities

• Develop and maintain strong, long-term relationships with clients to ensure satisfaction and repeat business.
• Act as the primary point of contact for client inquiries, concerns, and feedback, ensuring timely and professional responses.
• Collaborate with the sales, marketing, and operations teams to provide clients with a smooth and efficient service experience.
• Assist clients throughout their property journey — from initial inquiry to closing and after-sales support.
• Organize and participate in client meetings, property visits, and follow-ups to build trust and rapport.
• Maintain a thorough understanding of the company’s property portfolio, market trends, and industry developments.
• Prepare and maintain accurate client records, reports, and communication logs using CRM software.
• Contribute to the development of customer engagement strategies to enhance retention and satisfaction.
• Attend company meetings, training sessions, and industry events to strengthen relationships and stay updated on best practices.

Requirements

• Proven work experience as a Relations Manager, Client Relationship Executive, or similar role, preferably in real estate or property management.
• Strong interpersonal, communication, and negotiation skills.
• Customer-centric approach with a passion for delivering outstanding service.
• Ability to multitask, manage time effectively, and handle a fast-paced work environment.
• Proficiency in Microsoft Office Suite and CRM systems.
• Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.
• Excellent presentation and problem-solving abilities.
• Fluency in English; Arabic or other languages are an advantage.

Benefits

• Competitive salary package with performance-based incentives.
• Company-provided visa and employment benefits.
• Health insurance and annual leave as per UAE labour laws.
• Positive and supportive work environment within a growing real estate firm.
• Career development and training opportunities to help you excel in your role.
• Opportunity to work with a reputable real estate company and build long-lasting client relationships.

Job Types: Full-time, Permanent

Pay: AED6,500.00 - AED8,000.00 per month

Application Question(s):

• How many languages can you speak, and which language can you speak?

Language:

• Russian, Chinese, Spanish, Arabic (Required)

Location:

• Dubai (Required)