Relationship Manager - CRE

As a member of our Commercial Banking Team, the role serves as a proactive, client-focused trusted financial partner to clients through a seamless delivery of investment, trust, credit, and/or depository services. Participates in business development efforts by identifying referrals and prospects and calling on relationship clients/prospects to achieve sales goals. Provides premier client service while assuring bank and division profitability and asset quality standards are met.

CRE Industry Focus:

• Construction and term loan experience within multiple CRE asset classes including:
• • Office
  • Retail
  • Industrial
  • Multifamily
  • Owner Occupied
• Collaborating with internal Commercial Lender colleagues on assisting bank clients with owner and non-owner occupied construction needs.
• Collaborating with CRE Servicing Group daily to assure client driven timelines are being met.
• Understanding industry contacts within secondary market and brokerage industries.
• Understanding low-income financing including LIHTC and other subsidized financing structures.
• Experience working with internal and external legal counsel to negotiate loan documents if/when required by Borrower.

Relationship Management/Client Service:

Maintains responsibility for retaining and expanding a specific book of relationships, understanding the intricacies of each relationship to provide superior service to Bank clients. Deliver personalized banking strategies that align with client objectives, enhancing their business operations through our comprehensive suite of banking services.

Sales/Business Development:

Proactively investigates opportunities for expanding market share and making business more profitable, focusing on identifying prospective clients and additional banking needs among current clients. Identifies opportunities and continually prospects for new clients. Generates leads through existing relationships and other referrals sources.

Risk Management:

Controls and minimizes potential risks through proactive relationship management and thorough knowledge of compliance and risk management. Keeps abreast of applicable laws and regulations relevant to banking services.

Qualifications:

• Experience:

• • Understanding of commercial real estate lending principles, especially construction and owner‑occupied financing.

  • Awareness of construction draw processes.

  • Exposure to construction loan underwriting.

  • Ability to work with clients as a trusted advisor, with moderate to complex credit needs. Excellent relationship management skills required, along with a strong credit background and business development acumen.
  • Experience in the sales of cash management products or related sales experience at a financial institution.
  • Work experience in relationship management, including experience in specific unit areas like investment, securities, cash management, real estate, commercial lending, and consumer lending.

• Knowledge:

• • Knowledge of Bank lending procedures, as set by the current, published Loan Policy.
  • Advanced loan documentation knowledge; understanding of complex credit structures and documentation.
  • Working knowledge of Bank products and services.

• Skills:

• • Proven analytical skills; ability to review and interpret complex data (determining risk, assessing complexity of accounts, etc).
  • Excellent written and verbal communication skills; ability to analyze, synthesize and articulate complex ideas and communicate such to colleagues, team members, and clients.
  • Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict, negotiating for results, and developing working relationships with potential and current clients.
  • Ability to set and achieve challenging goals.

• Education: Bachelor’s Degree in Finance, Accounting, Business or equivalent experience.

Compensation:

Relationship Manager II - $81,260 - $121,890
Relationship Manager III - $98,977 - $148,465
Relationship Manager IV - $114,813 - $172,220

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable annual bonus and incentive compensation plan.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.