Release of Information Specialist

Part-time position available working in a hospital located in Aurora, IL.

Shift: Part-time, M-F hours (no weekends)
Hours: 8a-12:30p OR 12:30p - 4:30p
*Must be fully vaccinated against COVID-19.*

Responsibilities and Duties:

• Verify the validity of medical record requests and accompanying paperwork
• Respond to requests with the corresponding health information
• Quality check information prior to release
• Handle incoming phone calls efficiently
• Check voicemail messages and return phone calls timely
• Greet and assist patients or other customers professionally

Knowledge, Skills & Abilities (KSA's) required:

• Previous Medical Record or Physician Office experience - preferred, not required
• High school graduate – required
• Knowledge of medical terminology – preferred, not required
• Knowledge of HIPAA - preferred, not required
• Display a courteous and professional manner through interaction, appearance & attitude
• Demonstrate proficient data entry skills
• Provide excellent customer service with: demonstrated compassion, ability to assess situations & identify concerns and give timely follow up.
• Handle patient information with discretion and integrity
• Ability to use all components of a computer extensively, with the ability to toggle between systems efficiently.

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• medical record or physician office: 2 years (Required)
• Release of medical record information: 1 year (Preferred)
• EPIC : 2 years (Preferred)

Work Location: In person