Remote Certified Nurse Assistant/Medical Assistant

Remote CNA / MA

Happy Vitals PC

Full-Time | Fully Remote

Compensation: Competitive, based on experience

About the Role

Happy Vitals is seeking a Remote CNA/MA to support our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.

This is a structured, backend clinical support position designed for someone who thrives on accuracy, accountability, and operational excellence in a remote environment.

You will play a critical role in reviewing patient health data, ensuring documentation compliance, and supporting our clinical team in delivering high-quality, technology-enabled care. This position works under the supervision of a Registered Nurse and within clearly defined clinical protocols.

What You’ll Be Responsible For

Patient Monitoring & Data Review

• Review daily remote patient monitoring data through designated platforms

• Identify abnormal readings based on established protocols

• Escalate findings to the supervising RN according to workflow guidelines

Documentation & Compliance

• Accurately document patient interactions, outreach attempts, and monitoring data in the EHR

• Ensure documentation supports RPM and CCM program requirements

• Maintain strict adherence to HIPAA and patient confidentiality standards

Patient Outreach & Care Coordination

• Conduct scheduled wellness check-ins and follow-ups with patients

• Provide reminders and basic care coordination support

• Document all patient communication clearly and compliantly

Operational Excellence

• Follow standardized workflows and escalation pathways

• Meet established productivity and quality benchmarks

• Participate in quality improvement initiatives

• Support onboarding of new team members as needed

Who Will Thrive in This Role

• Someone who values structure, clarity, and process

• A detail-oriented professional who takes documentation seriously

• A strong communicator who is confident speaking with patients and clinical staff

• Comfortable working independently in a remote environment

• Accountable, reliable, and responsive

• Motivated by precision and impact

Qualifications

• Active Certified Nursing Assistant (CNA) or Certified/Registered Medical Assistant (CMA/RMA) required

• Minimum 1–2 years of healthcare experience (RPM, CCM, primary care, home health, or similar preferred)

• Experience working in electronic health record (EHR) systems

• Strong written and verbal communication skills

• High attention to detail and ability to manage multiple priorities

• Bilingual is a plus.

Role Details

• Full-Time, remote position

• Structured clinical environment with RN supervision

• Backend clinical support function

• High standards for documentation and compliance

• Opportunity for growth within a scaling healthcare organization

Why Happy Vitals?

This role offers the opportunity to contribute meaningfully to patient outcomes in a technology-enabled care model. You’ll be part of a growing healthcare organization that values accountability, clarity, and operational excellence while delivering compassionate, patient-centered care. If you’re disciplined, detail-driven, and motivated by high standards in a remote setting, we’d love to meet you.