Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Requirements

• 
  Language Ability:

o Ability to communicate both verbally and in written format at a high level

o Effectively present information in one-on-one and group situations to customers, clients, Partner Companies, and other employees of the organization.

• Math Ability

o Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

o Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Reasoning Ability

o Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

o Ability to deal with problems involving several concrete variables in standardized situations.

• Computer Skills

o Proficiency in Microsoft Word, Excel, Microsoft Windows, and Outlook

o Experience working in case management systems or workflow platforms (Dynamics, Monday, etc.)

o Ability to learn new systems quickly

Education and Experience

• REQUIRED:

o Paralegal certification or similar legal services degree

o Experience managing a legal team

o Experience in high-volume processing or compliance-driven environments

o Minimum of 5 Years of experience in a high-volume legal environment

o Minimum of 2 Years of experience in a leadership role

• PREFERRED:

o Bachelor’s degree in Legal Studies, Business, Communication, Operations, Leadership or other similar field

o Leadership experience in supervising other leaders

Supervisory Responsibilities

Directly supervises Supervisors while maintaining oversight of Coordinators. Responsible for coaching, performance management, disciplinary actions, and professional development planning.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 
  Able to sit at and work on a computer for periods of time
• Able to lift up to 10 pounds and reach/bend to retrieve items in cabinets and shelves
• Required to be at the work location to perform job functions
• Ability to speak, hear and see for the assigned workday
• Repetitive keystroke/data entry for the assigned workday

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work time is conducted in an office environment or at home while necessary for public health and safety. While in the office environment work time is spent in a controlled atmosphere building. While at home, every effort is made by the company to provide the tools and resources to complete the responsibilities of the roll. Also, while at home, the Manager should make every attempt to create a controlled environment conducive to fulfilling the outlined roles and responsibilities.

Conclus