Remote Receptionist 2 Openings– EST or CST

Milberg is seeking two professional, detail-oriented, and energetic Receptionists to join our team. These are fully remote positions, open to candidates based in the Eastern or Central Time Zones. The Receptionist will serve as the first point of contact for our firm, managing incoming calls and inquiries, and supporting administrative processes to ensure an exceptional client experience.

Milberg Coleman Bryson Phillips Grossman, PLLC “Milberg” is a global leader in complex litigation, representing plaintiffs in antitrust, securities, consumer protection, financial fraud, environmental law, and more. With over $50 billion recovered for our clients in the past 50 years, Milberg is recognized for standing up to corporate power and protecting the rights of individuals. Our team includes more than 80 attorneys and 100+ support staff across three continents.

Key Responsibilities:

• Answer and direct incoming calls using a multi-line phone system
• Greet clients and guests virtually, providing a welcoming and professional first impression
• Respond to inquiries, transfer calls, and take clear, accurate messages
• Perform administrative tasks such as client setup, file management, mail sorting, and database maintenance
• Support additional administrative needs as they arise
• Build trust with clients through open, empathetic, and interactive communication

Qualifications:

• High School diploma required; Associate’s degree preferred
• Minimum 2+ years of clerical/receptionist experience, preferably in a law firm environment
• Exceptional communication and interpersonal skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite
• Strong attention to detail and organizational skills; able to multitask and prioritize effectively
• Self-motivated team player committed to continuous improvement

Location:

Fully remote candidates must reside in the Eastern or Central Time Zone in the U.S.

Benefits:

• Health, dental, and vision insurance
• Employee and voluntary life insurance
• Long-term disability insurance
• Employee Assistance Program
• Health Savings Account & Flexible Spending Account options
• Paid Time Off (PTO) and Paid Holidays
• 401(k) with company options
• Teladoc access
• Bonus opportunities

Pay: $37,000.00 - $45,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: Remote