Remote Receptionist & Appointment Coordinator (Philippines-Based)

Remote Receptionist & Appointment Coordinator (Philippines-Based)

Company: Scaldion Basement (USA-based)

Schedule: Monday-Friday, 5:00 PM AM - 9:00 PM EST | Saturday, 9:00 AM - 3:00 PM EST

Clear Results is a strategic advisory and recruiting firm that partners with high-performing home service companies to build world-class teams.

We are currently hiring on behalf of one of our clients.

What's In It For You

If you're looking for a stable, work-from-home role with consistent hours, clear expectations, and the ability to earn more based on your performance, this could be a great fit.

• Work From Home: No commute, no office politics, just a focused, professional environment.
• Consistent Schedule: Predictable part-time hours you can rely on each week.
• Growth Opportunity: As the company grows, there is potential to take on more responsibility and increase your earnings.
• Supportive Team: You'll be working with a US-based company that values reliability, communication, and long-term team members.

About the Role

You'll be the first point of contact for our customers, helping create a smooth and professional experience from the very first interaction.

This role blends receptionist-style responsibilities with light sales and appointment setting, making it perfect for someone who enjoys talking to people, staying organized, and helping move things forward.

What You'll Be Doing

• Answer Incoming Calls & Messages
  
• Professionally handle inquiries from US homeowners and guide them through next steps.
• Schedule & Confirm Appointments
  
• Book service visits and follow up to ensure customers show up and are prepared.
• Follow Up with Leads
  
• Reach out to past inquiries and warm leads to help them move forward.
• Keep Things Organized
  
• Update customer details and appointment notes in the CRM system.
• Support the Team
  
• Pass along clear, helpful information to the US-based team to ensure a seamless customer experience.

What You'll Get Paid

• Base Pay: $6.00 - $8.00 USD per hour (based on experience)
• Reliable Hours: Consistent weekly schedule with a growing company

What We're Looking For

• Customer-Focused Communicator
• Clear English, friendly tone, and confident speaking with US customers
• Organized & Dependable
• You can manage calls, schedules, and follow-ups without constant supervision
• Experience Helps (But Not Everything)
• Background in customer service, receptionist work, or appointment setting is a strong plus
• Tech-Ready
• Reliable internet, headset, and comfort using CRMs and online tools
• Self-Motivated
• Fluent English

Why This Role Stands Out

This isn't a high-pressure sales job, it's a people-focused role where your ability to communicate, stay organized, and follow through directly impacts your success.

If you enjoy helping customers, keeping things on track, and working independently from home, you'll do well here.

Apply today and become a key part of a growing US-based team.