Representative, Collections

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

The Collections Representative is responsible for contacting customers regarding past-due accounts and working to recover outstanding balances while maintaining a professional and customer-focused approach. This role requires effective communication, negotiation, and problem-solving skills to resolve delinquent accounts and support the organization’s cash flow goals. The ideal candidate is goal-oriented, comfortable handling sensitive financial information, and thrives in a fast-paced, metrics-driven call center environment.